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Hank
Searching for a new Frontier
Premium
join:2002-05-21
Burlington, WV
kudos:2
Reviews:
·Frontier Communi..
reply to CylonRed

Re: [Other] Configurable Modems (Cable / DSL)

That was understood. I was simply showing that ISP's are not prefect, nor are their technicians and customers are not always the cause (as stated in your response). I am happy the CSR's you deal with can make that determination, I wish our CSR's were a competent. Yes, it is painfully easy to determine if the problem is me or outside my control. But to our ISP the customer is almost always considered considered irrelevant.