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gatownsend

join:2003-04-26
Westlake, OH
reply to AlexE4

Re: UltraTV "Video processor reset detected"

said by AlexE4:

I've tried that with everything so far, because like you stated, it's pretty much all you can do on your own, but thanks for the input! For reference, those logs I posted are from the built in arris modem page, »192.168.100.1 instead of the gateway admin page... which pretty much has useless.. non informing logs as far as I've noticed.

Thanks for the info. I was not aware (or had forgotten) that page exists. I went into mine to have a peek. As of right now, mine has events from 11/13 through 11/30. From 11/13 to 11/14 there are multiple time sync errors (all of them happened over about a 3 hour period starting just before midnight). I have the first and third errors you listed in the first post, but not the second one "cannot forward 2-way traffic". Also, the video processor reset only shows up 3 times, and I believe one of them was when the power was shut off for some construction, the second was a power outage and the third was me resetting the thing to straighten it out after the power outage (none of the media players would connect).

Probably not much help, but I figured I'd put it out here since I looked. Have you gotten it resolved yet? If not, I'd call and have a tech come out. Maybe there's something wrong with the gateway.

Good luck,

Gary