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beachintech
There's sand in my tool bag
Premium
join:2008-01-06
kudos:5
reply to SwedishRider

Re: CATV issue- box freezing and reboots.

Does your amp allow return to pass through? If you hook one TV up to the modem outlet (bypassing the amp) do you get the problem?
--
Ex-Comcast Tech at the Beach. I speak for myself, not my former employer.



SwedishRider
Rider on the Storm
Premium
join:2006-01-11
not Sweden
kudos:1

said by beachintech:

Does your amp allow return to pass through? If you hook one TV up to the modem outlet (bypassing the amp) do you get the problem?

Yes, amps have been supplied by Charter, so they're high quality (I would hope) and allow for return pass.

I have not experimented with bypassing the amp. I think that will be my next step. But no amp has mad the difference yet and my neighbor has the same amp and does not have my issues... so I am suspecting that the root of this problem is not the amp...