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Leviathan

join:2012-09-02
Bremen, IN
Reviews:
·CenturyLink
·Mediacom
reply to thedoctor9135

Re: [Embarq] Varying dsl speed problem

I have the same problem for the most part. I pay for a 4mb service. Between 4pm-1-2amEST, my connection will for from »speedtest.net/result/2313056357.png to »speedtest.net/result/2331706024.png For the longest time CenturyLink did everything they could to blame the problem on my end. But after sending countless e-mails/letters to their main office, finally got a reply stating that they have been aware of the severe bandwidth exhaustion in my area for the past 18 months and have no intent on rectifying the problem because it would not be cost effective.

My advice to you would be to find a new provider. If you do the math, what you pay for your 6mb and what you actually get, being ripped off doesn't come close to describing it. In 8 days MediaCom will be here to hook me up with their 20/30mb down 2mb up service for only $14.95/month for 2 years. They have some amazing deals going on right now.


thedoctor9135

join:2009-04-29
Dearborn, MO

Thanks for the response. Unfortunately do not have any other service provider options, except satellite (which I had, and it was really bad). I live in the country and am the last person on the line.


bobvick
Premium
join:2008-04-01
Brilliant, AL
Reviews:
·exede by ViaSat

I am a legacy CenturyTel subscriber. I have exactly the same problem that you do. I am provisioned for 4.0/512, however I rarely ever see that speed. It has got to where it is doing good if it reaches 1.3 down and 200kbps up. Sometimes it is as bad as 400-500kbps down, the upload usually stays about 200kpbs, sometimes as high as 400kbps. It is ridiculous how slow it can be.
It is so bad at night, that I ended up getting Exede to be able to surf at night with reasonable speed.
The only reason that I keep CenturyLink is because of the Exede data caps, if it were not for the data caps, or they would raise them, I would drop CTL completely.
The speeds have gotten so bad, that I am thinking about contacting the Alabama Public Service Commission and the Attorney General's Department of Consumer Affairs, since CenturyLink is charging me for something that they are not providing, I doubt it would do much good, but sometimes the squeaky wheel gets the grease.


thedoctor9135

join:2009-04-29
Dearborn, MO
reply to Leviathan

Thanks for the response. Unfortunately do not have any other service provider options, except satellite (which I had, and it was really bad). I live in the country and am the last person on the line.