So I have a brand new laptop, Windows 8, IE10, i7 quad core 2.4 GHz, 8 GB RAM, the latest Intel HD graphics. But the Optimum App for Laptop doesn't work. It fails before even starting the live TV test. Can anyone tell me how to get past this?
quote:
We're sorry, but this computer's setup is not compatible with the Optimum App
Here's why: 1.There was an issue retrieving system information. This can be caused by one of several system configurations. This application does not support all varieties of remote desktop, virtual machines, or non-standard video output connections. Some anti-virus or internet security applications can also cause this issue. If you do not fall into one of these categories, please contact us.