|reply to BM |
Re: Is WOW still open for business?
I needed to call today and got busy signals for quite a while. When I finally got through, they have a message saying they are in the middle of an upgrade, they are experiencing lots of problems, and are working round the clock to fix it. They assure us this is not the way that they typically do business, yadda, yadda, yadda.
So, at least they are aware and when you can get through, at least you have some indication that things are being worked on.
They have been saying that for long enough to say that this is now their typical way of doing business. How long has to pass before the phone issues are no longer temporary?
It's been what, about 2 months now?