 SwedishRiderRider on the StormPremium
join:2006-01-11
Connecticut
kudos:1 | reply to SwedishRider
Re: CATV issue- box freezing and reboots. BIG UPDATE: Charter just left, they rolled a truck today to do diagnostics (on a Sunday no less), and the tech used his meter to test at the house before the ground block (cutting the entire house out of the equation).
Result: serious errors racking up.
He then went on the pole and tested at the tap, cutting the coax drop out of the equation.
Result: serious errors racking up.
He said that was as far as he could go. He said he would call it in, but it appeared something was wrong with the tap, the street amp, both or something else chased back to Charter's end, but his test ruled out the house wiring as the culprit.
I'm glad someone finally found the issue!  Now I'm hoping this can get resolved expeditiously! |
