dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
8423
share rss forum feed

amadues

join:2008-07-01
Toronto, ON
reply to dgass

Re: [DSL] Network congestion tonight?


@hsiservice
 

@dslinternet
 
It's happening again.

With @hsiservice.net login:

Tracing route to speedtest.teksavvy.com [206.248.140.50]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms CISCO13522 [192.168.1.1]
2 83 ms 83 ms 82 ms lo-100.erx04.tor.packetflow.ca [206.248.154.103]

3 76 ms 94 ms 78 ms 2120.ae0.bdr01.tor.packetflow.ca [69.196.136.66]

4 145 ms 95 ms 99 ms 2110.ae0.agg01.tor.packetflow.ca [69.196.136.44]

5 109 ms 92 ms 91 ms speedtest.teksavvy.com [206.248.140.50]

High latency and lower throughput were sustained for over 30 minutes. Immediately after authenticating with dslinternet.ca login:

Tracing route to speedtest.teksavvy.com [206.248.140.50]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms CISCO13522 [192.168.1.1]
2 16 ms 10 ms 11 ms lo-100.lns02.tor.packetflow.ca [206.248.154.122]

3 13 ms 9 ms 11 ms 2110.ae0.agg01.tor.packetflow.ca [69.196.136.44]

4 10 ms 10 ms 9 ms speedtest.teksavvy.com [206.248.140.50]

UnixMan

join:2012-10-14
reply to dgass

I (and I hope we) appreciate all users sending their positive results about "cool" connection they have with TekSavvy.

But ... we are really interested in catching the existing problem based on the professional opinion of some of us. So, PLEASE, do not spam this thread with just results of "speedtest.net".

Sorry and thank you in advance!


dgass

join:2007-09-27
Etobicoke, ON
kudos:1
Reviews:
·TekSavvy DSL
·Rogers Hi-Speed

Who do you think you are? Join date of less than 6 months ago and you know all? I'm posting here to give my results on a VDSL connection with my first test as a baseline during nonprime time.
I use an @wiredhighspeed login.
Here is the same trace and speed test at ~8pm Sunday

Tracing route to speedtest.teksavvy.com [206.248.140.50]
over a maximum of 30 hops:

1 4 ms 2 ms 2 ms unknown [192.168.1.1]
2 12 ms 12 ms 11 ms lo-100.erx06.tor.packetflow.ca [206.248.154.106]

3 12 ms 10 ms 10 ms 2110.ae0.agg01.tor.packetflow.ca [69.196.136.44]

4 11 ms 19 ms 10 ms speedtest.teksavvy.com [206.248.140.50]

Trace complete.




And it's not spam DB.

Edit: I'm one of the people that Doesn't see much of a problem. So this may help TSI track stuff down.


TypeS

join:2012-12-17
London, ON
kudos:1

Are @wiredhighspeed.com logins mlppp logins? I never got around to setting up MLPPP while I still had DSL.


dgass

join:2007-09-27
Etobicoke, ON
kudos:1

Ya.
That also means that I'm always on the same erx, as all MLPP traffic goes through it. Or so I remember. If they have changed it then my mistake.



TypeS

join:2012-12-17
London, ON
kudos:1
Reviews:
·TekSavvy Cable

So perhaps everyone on the MLPPP (@wirehighspeed.com) and IPv6 (@hsiservice.net) logins experiencing slow speeds in the evening should try their regular @teksavvy.com logins if they have not yet? Would be useful information for TekSavvy as it establishes a pattern.


s0dhi

join:2011-08-02
Brampton, ON
Reviews:
·TekSavvy DSL
reply to Phibian

Hi Phibian,

My ping results were as follows:

Ping statistics for 206.248.154.104:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 485ms, Average = 52ms



RobinK

join:2004-04-16
Canada
reply to torobull123

I just ran some speed tests. Switched several times to confirm. Results are consistent.

@hsiservice.net




@teksavvy.com



Teksavvy, any update?
--
Argue opinions using facts. Not facts using opinions.

dgass

join:2007-09-27
Etobicoke, ON
kudos:1
Reviews:
·TekSavvy DSL
·Rogers Hi-Speed
reply to dgass

Tracing route to speedtest.teksavvy.com [206.248.140.50]
over a maximum of 30 hops:
1 4 ms 3 ms 3 ms unknown [192.168.1.1]
2 12 ms 11 ms 12 ms lo-100.erx06.tor.packetflow.ca [206.248.154.106]
3 11 ms 10 ms 10 ms 2110.ae0.agg01.tor.packetflow.ca [69.196.136.44]
4 11 ms 11 ms 10 ms speedtest.teksavvy.com [206.248.140.50]
Trace complete.






With my Wiredhighspeed login so no issues Sunday after 11:30

I will only post most if my results over the next few evenings are different. Hope this helps.


Jethro86

join:2005-05-27
Winchester, ON
Reviews:
·TekSavvy DSL
reply to torobull123

Re: [DSL] Network congestion tonight? Anyone have an idea!!

Another confusing night (late afternoon @ 5pm) of crappy pings even though DL speeds were "OK"?
Adequate ping but not great
»speedtest.net/result/2550846585.png
And then...
»speedtest.net/result/2550876073.png
----------------
>ping teksavvy.speedtest.net

Ping statistics for 74.209.160.12:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 166ms, Maximum = 244ms, Average = 197ms
----------------------
ping teksavvy.speedtest.net -n 100

Ping statistics for 74.209.160.12:
Packets: Sent = 100, Received = 99, Lost = 1 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 167ms, Maximum = 568ms, Average = 363ms
-----------------------
ping teksavvy.speedtest.net -n 10

Ping statistics for 74.209.160.12:
Packets: Sent = 10, Received = 8, Lost = 2 (20% loss),
Approximate round trip times in milli-seconds:
Minimum = 152ms, Maximum = 352ms, Average = 236ms
--------------------------
>tracert teksavvy.speedtest.net

Tracing route to teksavvy.speedtest.net [74.209.160.12]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 377 ms 224 ms 329 ms lo-100.lns02.tor.packetflow.ca [206.248.154.122]

3 279 ms 274 ms 276 ms 2120.ae0.bdr01.tor.packetflow.ca [69.196.136.66]

4 267 ms 260 ms 259 ms 10gigabitethernet4-3.core1.tor1.he.net [216.66.3
6.97]
5 264 ms 255 ms 273 ms 10gigabitethernet7-3.core1.chi1.he.net [184.105.
213.150]
6 77 ms 76 ms 68 ms 10gigabitethernet3-2.core1.den1.he.net [184.105.
213.86]
7 202 ms 217 ms 190 ms 10gigabitethernet3-4.core1.sea1.he.net [184.105.
213.41]
8 177 ms 218 ms 264 ms six.netriver.net [206.81.80.160]
9 150 ms 176 ms 145 ms static-74-209-160-12.lynnwood.netriver.net [74.2
09.160.12]

Trace complete.



Phibian

join:2009-06-01
Ottawa, ON
Reviews:
·TekSavvy DSL

So glad to see someone else post packet loss!!!!!

I'm telling you tsi-marc this is not right. It didn't used to be this way either. I'm willing to help debug this any way I can. I'll send packets to IPs, do tcpdumps, whatever. Just let me know. I just want this solved!



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

I agree with you that it's not working right.. I'm still waiting to see if its because of the imbalance... We're also looking to add another 5 gig of capacity. No eta yet.
--
Marc - CEO/TekSavvy



Phibian

join:2009-06-01
Ottawa, ON

Ok. I'll keep watching. If there is anything I can do please let me know.


s0dhi

join:2011-08-02
Brampton, ON
Reviews:
·TekSavvy DSL
reply to Phibian

said by Phibian:

So glad to see someone else post packet loss!!!!!

@Phibian - I noticed that you and were using the same gateway 206.248.154.104 for the ping tests, but I didn't encounter any packet loss - I've run the test numerous times this week and still no packet loss. Just sharing.

notfred

join:2012-09-15

1 recommendation

reply to TSI Marc

Marc,
How about the IPv6 logins seeing massive congestion (i.e. 1Mbps throughput on a 25Mbps connection) when the IPv4 ones only see a little congestion? Do you have an update on that as well?


user451

join:2011-01-07
Brampton, ON
reply to torobull123

Re: [DSL] Network congestion tonight?

Still congestion every night and no hope in sight? Is the hope ATPIA will solve this?????



Phibian

join:2009-06-01
Ottawa, ON
Reviews:
·TekSavvy DSL
reply to s0dhi

Re: [DSL] Network congestion tonight? Anyone have an idea!!

thanks s0dhi. Since most of the time it is only running around 1% it is often quite hard to "catch it in the act". I've got smokeping running on my router which logs and graphs the pings 24x7 so I can see it quite easily. It also seems to generally be worse at night (peak hours). Thanks for trying anyway. The more people can post information the better right?



Phibian

join:2009-06-01
Ottawa, ON
Reviews:
·TekSavvy DSL
reply to TSI Marc

Click for full size
Just to confirm that another family member in another part of the city (20km as the crow flys) has the same issue. He is also on 25/10 VDSL2.

I had forgotten to do ping tests until now, when Dad was noticing a video was super choppy on him... I did a speedtest and found that I'm only getting half of the bandwidth I should be.

Anyway, I'm seeing 2% packet loss on 100 pings (!):

--- 206.248.154.122 ping statistics ---
100 packets transmitted, 98 packets received, 2.0% packet loss
round-trip min/avg/max/stddev = 21.482/51.476/497.856/72.418 ms
It seems to be most noticeable from 12:00 to 24:00.
The image above is from my line. You can clearly see the repeating loss pattern. Ignore the spike in the middle that was when I forced a disconnect / reconnect.

paulwye

join:2007-02-17
Toronto, ON
reply to torobull123

Re: [DSL] Network congestion tonight?

Just thought I'd add my voice here, as I'm seeing this as well; first noticed it sometime last week when I moved some equipment around and re-cabled some things; did some quick checking to make sure I hadn't broken anything and discovered that UL/DL and pings were all out of whack (normally I'm 200ms and speeds were 4mbps--again, all on the @hsiservice login; @wiredhighspeed seemed fine. Also, this is well past midnight; haven't had a chance to test in the 18:00-00:00 bracket.

Not a huge problem at the moment, but something's broken somewhere, and that doesn't usually lead to hugs and puppies.


InvalidError

join:2008-02-03
kudos:5

Looks like odd pingtests were back for me as well tonight even on my @teksavvy.com login...

Not quite as bad as my @hsiservice.net login but still far from ideal.



torobull123

join:2009-06-20

1 edit
reply to torobull123

CONGESTION... TSI NETWORK CONGESTION!!!! for the millionth time CONGESTION!!!!!

Ive been patient.... beyond patient ..... as you can see from the date of my first post.

When the HECK are you going to fix the dman load balancing BS.

I am getting 40kb/s download from a server that MAXs out my sync when there is not TSI network congestion.

Im really starting to get FED UP and starting to consider canceling my service.

Expand your moderator at work