O Canada! > Canadian > TekSavvy > [DSL] Network congestion tonight?

reply to Guspaz

Re: [DSL] Network congestion tonight?

reply to torobull123
Crazy congestion tonight... more than usual.

1/10th of my sync of a 6mbit.

Which is insane if you ask me. Especially if you work and only have access to your home internet during peak hours only.

Hey torobull, see this thread;

»Changes in Bell AGAS network
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Marc - CEO/TekSavvy

Thanks Marc.

6:25 - 25/10 looking ok .. better than last night and the night before

reply to torobull123
Good to hear that some things are being done to try to fix this, because as a Teksavvy customer, it's been really frustrating to have to watch Youtube at 360p (and even that sometimes stops to buffer) every single evening between about 7 PM to almost midnight, and to have to wait forever for GOMtv videos to buffer... Sometimes it feels like I'm back in the dialup days

reply to TSI Marc
You know what? Reading some threads here, I now realize that I actually bought a new wifi router for no reason because of TSI's congestion issues.

During the day I work in my office and everything was fast, but in the evenings I move to my laptop which connects over wifi, and things were slow and I couldn't figure out why. Tried all kinds of things to speed it up until I actually bought a new linksys router thinking that my DSL modem's wifi was having problems.

Wish teksavvy could refund me that money, but I'll settle for fixing the congestion issue

reply to Liberty25

reply to TwiztedZero
Trying again, as what I posted earlier today hasn't shown up on the forum..

My modem and wifi router were the same thing. I've been using the Thomson modem that I got when I signed up for Teksavvy. I'm not an expert, unlike many here, and while in hindsight it might seem obvious that the congestion problem caused my issues, at the time it truly seemed like I only got crappy speeds on wifi and good speeds on ethernet.

reply to Guru
As I said above, I was using my Thomson modem that I got when I signed up for TSI as a wifi router.

Hi Liberty,

You and I - we are in identical boats. I've done a lot of substitution of equipment, and wiring etc - just to avoid getting dinged the $85 that Bell threatens if they are called out and the problem is internal.

In the end, I called them (*Bell) directly with a "mysterious and sporadic" telephone static issue (not totally untrue), and that at least got me an engineer to site. He replaced the demarcation box and some inefficient and old wiring (for free, luckily). But at least now I can plug my equiment directly into the demarc to rule out the $85 hit.

I get it that Bell look after that first hop, and that was heavily promoted by TSI and a few of the pro's here.

The only thing that I find suspicious is why I am getting these problems - and my neighbour, who is still on Bell - does not.

I do take your view too, in that I just want it fixed.

However, if these new upgrades at TSI suddenly solve my problem I know I should be happy. But a not insignificant part of my head will also feel utterly pi$$ed off at what we've been through and had to put up with in terms of provision.

The fact it took until now to spot it (charitable interpretation), or admit it (not charitable interpretation) does not impress me.

I'll probably come back and edit this when I feel less grumpy.

reply to UnixMan

Advanced Gateway Access Services.

Just a fancy name for circuit that carries L2TP tunnels.

Not so advanced when they can't offer 10gig ones!
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F**K THE NHL. Go Blue Jays 2013!!!

Still can't watch Youtube at 480p (!) on my Teksavvy DSL in Gatineau (near Ottawa on Quebec's side) during peak time. Absolutely fine off-peak, but still congested during peak. This is ridiculous...

reply to Liberty25

reply to torobull123
I too am seeing DSL congestion. Mainly during peak times. I'm working to get a ping test done using test@test and a normal login to clearly show that it is not the line but haven't got the timing right yet since it isn't happening all of the time. If someone could capture such a test it would be helpful.

ping -n 100 -l 1000 YourGatewayIP

for both test@test and your normal login (ideally back to back) with the date and time. Save the log for both and send them to TSI Martin (and post them here too).

One question: Where is the test@test gateway? The remote, the CO or somewhere else?

reply to torobull123
Hey guys, I had a look on our end... there isn't a single link that has any congestion... whatever is going on is something other than on our end.
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Marc - CEO/TekSavvy