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kobayashi

join:2012-12-03
reply to acanacisbad

Re: Acanac is not doing business honestly

+1

My overall experience with them wasn't super terrible in the beginning though there were a number of headaches. I was willing to put up with a slightly crappier customer service experience for the cheaper bandwidth and unlimited usage. Outages were relatively infrequent.

But now that I'm trying to leave they just pretend they don't hear me and sic their retentions dogs on me instead as if I'll change my mind. Dishonest for sure. They're basically forcing me to continue using them when I don't want to.


binarg

join:2013-02-03

Same here (see »Help with Acanac's refusal to refund modem fee)...

Try to post that on Acanac forum; it's al milk and honey there