| Best headset for VOIP? I'm looking for a headset as a possible alternative to a phone.
What's the best headset for VOIP? I tried the MSN one at 25$ but it isn't working well at all. |
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 mgraves1Premium
join:2004-04-05
Houston, TX
 ·Junction Networks
| How do you propose to use it? Soft phone with a PC? Windows, Mac or Linux. Or soft phone with a smart phone?
In the Windows realm I like the Plantronics Blackwire series, although GN/Jabra, Logitech and Creative all have decent offerings.
I prefer USB headsets that isolate the analog audio from the internals of the PC. |
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| Does the OS make a big difference?
It's purely soft phone and PC.
I am using Windows 7 as of now, but I do have another box running ubuntu for testing purposes. |
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 VexorgTR
join:2012-08-27
Sheffield Lake, OH
kudos:1 | reply to Takamurasan
Logitech's USB headsets work pretty well on the whole. Plantronics/Jabra is still the king. |
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 crazyk4952Premium
join:2002-02-04
united state
kudos:1 | reply to Takamurasan
Just don't get a headset that uses bluetooth. The HSP bluetooth headset profile has poor audio quality that will make voip calls sound like a crappy cell phone connection. |
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mgraves1Premium
join:2004-04-05
Houston, TX Reviews:
·Junction Networks
| reply to Takamura
said by Takamura :Does the OS make a big difference?
Actually, yes it can. Some time ago we had some folks from Plantronics appear as guests on a VUC (»vuc.me) call.
»www.voipusersconference.org/2010···tronics/
They remarked that Windows and Mac OS deal with USB audio devices in different manners. That explains why some of their USB headsets are offered for use on Windows but not Mac and vice versa.
--
Michael Graves
Houston TX
»www.mgraves.org |
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| reply to Takamurasan
I prefer plantronics, It's best designed to be plugged into the USB port of a computer. |
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mgraves1Premium
join:2004-04-05
Houston, TX Reviews:
·Junction Networks
| reply to crazyk4952
said by crazyk4952:Just don't get a headset that uses bluetooth. The HSP bluetooth headset profile has poor audio quality that will make voip calls sound like a crappy cell phone connection.
That's not always true. I have a couple of Polycom VVX series phones, the VVX-500 and newer VVX-600. I've used these with various BT headsets and they sound great. They can even deliver HDVoice over the BT link if the headset supports it.
The Plantronics Voyager Pro HD, Voyager Pro UC and Voyager Legend all support HDVoice.
BTW, the Gigaset DX800A also supports BT headsets and HDVoice via BT.
--
Michael Graves
Houston TX
»www.mgraves.org |
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crazyk4952Premium
join:2002-02-04
united state
kudos:1 Reviews:
 ·Charter
·Callcentric
·Vitelity VOIP
·voip.ms
| said by mgraves1:said by crazyk4952:Just don't get a headset that uses bluetooth. The HSP bluetooth headset profile has poor audio quality that will make voip calls sound like a crappy cell phone connection.
That's not always true. I have a couple of Polycom VVX series phones, the VVX-500 and newer VVX-600. I've used these with various BT headsets and they sound great. They can even deliver HDVoice over the BT link if the headset supports it. The Plantronics Voyager Pro HD, Voyager Pro UC and Voyager Legend all support HDVoice. BTW, the Gigaset DX800A also supports BT headsets and HDVoice via BT. Do you happen to know which bluetooth profile they are using to connect to the headset? Maybe there is some way that I can get my bluetooth headset to use that same profile with my mac..... |
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mgraves1Premium
join:2004-04-05
Houston, TX Reviews:
·Junction Networks
| said by crazyk4952:Do you happen to know which bluetooth profile they are using to connect to the headset? Maybe there is some way that I can get my bluetooth headset to use that same profile with my mac.....
According to the doc I found at their web site the Voyager Pro HD supports the following profiles:
- Advanced Audio Distribution (A2DP),
- Audio/Video Remote Control (AVRCP),
- Hands-free v1.5 (HFP), Headset v1.1 (HSP),
- Secure Simple Pairing (SSP)
»www.plantronics.com/us/media/med···g_en.pdf
--
Michael Graves
Houston TX
»www.mgraves.org |
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crazyk4952Premium
join:2002-02-04
united state
kudos:1 Reviews:
·Charter
·Callcentric
·Vitelity VOIP
·voip.ms
| said by mgraves1:According to the doc I found at their web site the Voyager Pro HD supports the following profiles:
- Advanced Audio Distribution (A2DP),
- Audio/Video Remote Control (AVRCP),
- Hands-free v1.5 (HFP), Headset v1.1 (HSP),
- Secure Simple Pairing (SSP)
»www.plantronics.com/us/media/med···g_en.pdf
OK, it must be using the HFP profile. From wikipedia:
quote:
Hands-Free Profile (HFP)
Currently in version 1.6, this is commonly used to allow car hands-free kits to communicate with mobile phones in the car. It commonly uses Synchronous Connection Oriented link (SCO) to carry a monaural audio channel with continuously variable slope delta modulation or pulse-code modulation, and with logarithmic a-law or μ-law quantization. Version 1.6 adds optional support for wide band speech with the mSBC codec, a 16 kHz monaural configuration of the SBC codec mandated by the A2DP profile.
»en.wikipedia.org/wiki/Bluetooth_···28HFP.29 |
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Reviews:
·voip.ms
| I'm in love with my headset. I love it so much, I've bought several for family members.
Arctic P311, bluetooth stereo headset
The same model is sold under various different names.
I bought this to use it for both listening to music with my smartphone and making phone calls. It works great at that. I've connected it over bluetooth to my iphone, my Windows PC, and my Mac.
- Lack of a cord means it doesn't tangle.
- Decent quality audio. Not audiophile quality, but I'm fine with that.
- Excellent battery life
- volume controls
- buttons for forward and back a track (for music)
- so comfortable that I usually have it on my neck all day and don't notice it
- doesn't seal out all ambient sound, which is how I want it
The microphone is hidden somewhere in the headset, which only goes around the back of my neck and on the ears. The person at the other end hears my voice slightly muffled, and it is sometimes a problem, but not often.
--
Tom Reingold
Maplewood, NJ |
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