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This is a sub-selection from Review Comment


TSI Andre
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join:2008-06-03
Chatham, ON
kudos:24
reply to Guru

Re: Review Comment

said by Guru:

Although TSI's intention was never bad to keep history of their customers even after 2 years. But the way Marc publicly made a decision based on the previous sign up of that customer is something alarming. He did correct himself though but that doesn't change the fact that he did what he did!

I am sure Marc didn't realized that at first since he was trying to solve the issue but I hope he does now that you can't make decisions based on past and you can't publicly do that!!!!!

I however thought that TSI deleted user info automatically after certain time but I am wrong here! Perhaps Marc needs to learn something from this and hopefully this mistake won't be repeated again!!! Marc needs to straighten out some rules on privacy issues!

We do not know who his is... We simply just remember the name "Doctor" from a series of posts from a while ago.

Andre
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TSI Andre
Director of Service Delivery
Authorized TekSavvy Employee ( »TekSavvy FAQ »Official support in the forum )
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um

@videotron.ca

said by TSI Andre:

We do not know who his is... We simply just remember the name "Doctor" from a series of posts from a while ago.

Andre

Andre, the person you are replying to is talking about the person who was "black listed". Not "Doctor".

Once again you are confirming everything Doctor is saying. You just don't listen or take the time to understand what is said.

The replies here all justify what Doctor stated.

Guru, your eyes are opening. This has been going on for a long long time. We aren't talking months here. And a lot of it is being tried very hard to bring it where it isn't seen. This is nothing. This is only one situation. There are lots more.

Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL
reply to TSI Andre

said by TSI Andre:

said by Guru:

Although TSI's intention was never bad to keep history of their customers even after 2 years. But the way Marc publicly made a decision based on the previous sign up of that customer is something alarming. He did correct himself though but that doesn't change the fact that he did what he did!

I am sure Marc didn't realized that at first since he was trying to solve the issue but I hope he does now that you can't make decisions based on past and you can't publicly do that!!!!!

I however thought that TSI deleted user info automatically after certain time but I am wrong here! Perhaps Marc needs to learn something from this and hopefully this mistake won't be repeated again!!! Marc needs to straighten out some rules on privacy issues!

We do not know who his is... We simply just remember the name "Doctor" from a series of posts from a while ago.

Andre

No offence mate but you didn't read my reply! -1 for your post!

Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL

1 recommendation

reply to um

said by um :

said by TSI Andre:

We do not know who his is... We simply just remember the name "Doctor" from a series of posts from a while ago.

Andre

Andre, the person you are replying to is talking about the person who was "black listed". Not "Doctor".

Once again you are confirming everything Doctor is saying. You just don't listen or take the time to understand what is said.

The replies here all justify what Doctor stated.

+1

said by um :

Guru, your eyes are opening. This has been going on for a long long time. We aren't talking months here. And a lot of it is being tried very hard to bring it where it isn't seen. This is nothing. This is only one situation. There are lots more.

I am well aware but kept my mouth shut!
« i agree about phone
This is a sub-selection from Review Comment