Topic 'WINDSOR - Why can't I get a package deal' in forum 'Cogeco' - dslreports.com

Re: WINDSOR - Why can't I get a package deal

Mon, 03 Dec 2012 13:13:19 EDT

cablesmurfet posted : I'd try calling the 1-800 number. I have found that they have a different story than the store. What the call centre reps say is true. I'm not sure what will happen, but you have Cogeco_Aaron helping you, so that is good.

Re: WINDSOR - Why can't I get a package deal

Mon, 03 Dec 2012 10:08:52 EDT

averagecdn posted : Thanks Aaron

Re: WINDSOR - Why can't I get a package deal

Mon, 03 Dec 2012 10:03:08 EDT

Cogeco_Aaron posted :

said by averagecdn:

Any direction is appreciated.

If you could PM me your account number or a MAC address so I could pull up your account and take a look, I can't promise anything, but I'll try my best to help out!

WINDSOR - Why can't I get a package deal

Mon, 03 Dec 2012 09:34:15 EDT

averagecdn posted : So I go into the Cogeco store on Sunday and speak with the rep in the store about bundling home phone, tv and internet. The rep tells me that because I am already a customer I can't. I can only purchase each individual piece at a slightly discounted rate. Is this true or am I speaking to the wrong people and should be calling the 1-800 number?

Any direction is appreciated.