said by nick_vw :That's an idea. Even if you can just persuade them to try it as a temporary "debugging" measure, and wait for the next wet period to see if it helps or not.
all new boxes on the poles, they are down at eye level now. it must be the buried drop under the driveway, not sure if they'll do a temp. line across 50 feet of driveway or not, looks like the original was laid before the drive was paved.