Topic 'Re: [Cable] Should I get the Motorola SB6120 at this point? (28m' in forum 'TekSavvy' - dslreports.com http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780700 en Tue, 21 May 2013 22:40:58 EDT Tue, 21 May 2013 22:40:58 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863801 said by TwiztedZero:

Except that the 1.0.6.6 retains the T3/T4 problems apparently as evidenced by the Comcast market down south in the States

It's a new bug that didn't exist with 1.0.6.1.]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863801 Sat, 29 Dec 2012 02:34:36 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863793 said by brad:

said by TwiztedZero:

It seems the 1.0.6.6 had some T3/T4 bonding problems, which eventually did get resolved in new firmware 1.0.6.8 but thats in the Comcast market.

The issue that appeared with the 1.0.6.6 firmware would show up if Rogers did roll that out. The 1.0.6.6 firmware was rolled out for further improvements with upstream channel bonding.

Except that the 1.0.6.6 retains the T3/T4 problems apparently as evidenced by the Comcast market down south in the States, which eventually did get fixed by the SB_KOMODO-1.0.6.8 SCMO1-NOSH firmware. Not very likely we'd get that up here in Ontario any time soon unless rogers decides to. So outlook on that right now is b-l-e-a-k.

Even custom flashing to 1.0.6.8 would be pointless as rogers no doubt would just roll it right back to 1.0.6.6 or so we think.
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----|- From the mind located in the shadows of infinity -|----
Nine.Zero.Burp.Nine.Six
Twitter = Twizted Zero
Chat = irc.teksavvy.ca]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863793 Sat, 29 Dec 2012 02:20:08 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863791 said by TSIElizabeth:

These upgrades are only performed to maintain network stability and to ensure that the modem is functioning properly.

Which makes sense. The carriers are not going to bother putting the effort into rolling out newer firmware unless there is a very good reason to do so. For cable the firmware updates were to resolve bugs that resulted in instability for a portion of the user base after upstream channel bonding was rolled out. But it was a feature that has not seen real world use until very recently even though it is a part of the DOCSIS 3.0 spec. The fact that Bell took so long to roll out the firmware updates for the CellPipe modems is ridiculous.]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863791 Sat, 29 Dec 2012 02:18:12 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863786 said by TwiztedZero:

It seems the 1.0.6.6 had some T3/T4 bonding problems, which eventually did get resolved in new firmware 1.0.6.8 but thats in the Comcast market.

The issue that appeared with the 1.0.6.6 firmware would show up if Rogers did roll that out. The 1.0.6.6 firmware was rolled out for further improvements with upstream channel bonding.]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863786 Sat, 29 Dec 2012 02:08:29 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863784 said by redrain85:

Rogers has rarely upgraded the firmware on any other modems, either. Again, unless they were forced to because they made changes to their network that caused problems for customers.

The only reason the firmware was upgraded was to better deal with upstream channel bonding. Although upstream channel bonding was part of the DOCSIS 3.0 spec it was found that a few of the modems on the market had issues dealing with the feature when it was rolled out in the "real world" so vendors had to fix some bugs to ensure the firmware was more robust.]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863784 Sat, 29 Dec 2012 02:04:41 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863743
Is there a way to firmware update the Motorola SB6120 so that I could use it with a local ISP (Acanac, for example) ?

I purchased mine long time ago and it has never been used.

Thanks,]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27863743 Sat, 29 Dec 2012 01:14:53 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27783698
If you choose a service & pick the approved modems tab, the list will appear.

Martin
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TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27783698 Mon, 03 Dec 2012 13:49:43 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27783620
When there is an update I hope someone will post it on the internet for the rest of us. I have read several customer reviews of all four of the cable modems recommended on TSI's website, and found SB6120 to be the most reliable. So, this modem is not going anywhere any time soon.]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27783620 Mon, 03 Dec 2012 13:31:33 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27783587 said by TSIElizabeth:

Hi There,

It is on our list of approved modems, however, neither us or Rogers will push upgrades on it, so if they upgrade the firmware on the Motorola it is a self support option.

With all due respect, even if a customer buys the DCM 476 from you, if there is a firmware issue they dont update it either...

I know that you guys have been replacing peoples modems under warranty, but how much is that costing you... Its a crazy thing that you still havent worked it out with Rogers to send firmware to the modems... They can do it, they did it to the SB6120's.
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]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27783587 Mon, 03 Dec 2012 13:23:25 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27783377 This modem is very reliable and perfect for the price.]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27783377 Mon, 03 Dec 2012 12:30:43 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27782778 said by Teddy Boom:

As others have said, how often Motorola updates really isn't relevant. What is important is the written or unwritten rules around Rogers changing the firmware they expect.

Once you pay Rogers the $8,100 to get a modem/firmware approved, for how long do they have to continue supporting that modem/firmware? Are they allowed to change the firmware requirement unilaterally? Are they expected to push updated firmware when they decide to change the requirement? I can't emphasize enough how critical those questions are.

What i have found out after looking into this is there is no guarantee of support for the firmware. Rogers does not on a whim decide to upgrade firmware. These upgrades are only performed to maintain network stability and to ensure that the modem is functioning properly. They do notify us prior to the firmware requirements being changed but will not update the firmware for us.
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TSI Elizabeth (Social Media & E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

"Not all those who wander are lost."
]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27782778 Mon, 03 Dec 2012 09:52:48 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27782211 said by joe1967 :

I found a guy selling the Motorola SB6120 with firmware 1.0.6.1 on kijiji for $50.

You should have bought it immediately. It has probably sold by now because it is a great price.
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electronicsguru.ca]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27782211 Mon, 03 Dec 2012 00:35:31 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27782208
Once you pay Rogers the $8,100 to get a modem/firmware approved, for how long do they have to continue supporting that modem/firmware? Are they allowed to change the firmware requirement unilaterally? Are they expected to push updated firmware when they decide to change the requirement? I can't emphasize enough how critical those questions are.
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electronicsguru.ca]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27782208 Mon, 03 Dec 2012 00:33:53 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781989 http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781989 Sun, 02 Dec 2012 22:22:44 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781972 T3/T4 bonding problems, which eventually did get resolved in new firmware 1.0.6.8 but thats in the Comcast market. I don't know if it'd be a fit with Rogers network or not, different enviroment and headend equipment to take into consideration. But we can look to the comcast segment in the U.S. and crystal ball it for possiblities. :p
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IF TREE = FALL AND PEOPLE = ZERO THEN SOUND = 0
Nine.Zero.Burp.Nine.Six
Twitter = Twizted
Chat = irc.teksavvy.ca]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781972 Sun, 02 Dec 2012 22:15:14 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781437
I've attached a .pdf file for everyone to see the enhancements made since 1.0.6.1.
365-095-20591_x2.pdf
]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781437 Sun, 02 Dec 2012 18:15:53 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781054 http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781054 Sun, 02 Dec 2012 15:22:30 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781003
Now that (in particular) Rogers' network upgrading spree is coming to a close in Ontario/GTA (at least for the time being), there likely aren't going to be many changes again to their network for some time. The chances of getting another firmware update for the SB6120 from Rogers any time soon is very unlikely. Because you won't need one.

Rogers has rarely upgraded the firmware on any other modems, either. Again, unless they were forced to because they made changes to their network that caused problems for customers.]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27781003 Sun, 02 Dec 2012 15:04:16 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780916 http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780916 Sun, 02 Dec 2012 14:20:03 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780885 http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780885 Sun, 02 Dec 2012 14:13:47 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780852
How often do Motorola upgrade their firmware? Thank you for your assistance. ]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780852 Sun, 02 Dec 2012 14:03:39 EDT Re: [Cable] Should I get the Motorola SB6120 at this point? (28m http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780821
It is on our list of approved modems, however, neither us or Rogers will push upgrades on it, so if they upgrade the firmware on the Motorola it is a self support option. ]]> http://www.dslreports.com/forum/Re-Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28m-27780821 Sun, 02 Dec 2012 13:50:04 EDT [Cable] Should I get the Motorola SB6120 at this point? (28mb sp http://www.dslreports.com/forum/Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28mb-sp-27780700
I have searched the forums but I cannot find the answer to my concern. I just don't want to spend $50 on it now, use for few months then find motorola upgrade their firmware and I cannot use my modem anymore because my modem is discontinued. ]]> http://www.dslreports.com/forum/Cable-Should-I-get-the-Motorola-SB6120-at-this-point-28mb-sp-27780700 Sun, 02 Dec 2012 13:05:52 EDT