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stet
Volitar Prime

join:2002-03-08
Utica, MI

1 recommendation

reply to BM

Re: Is WOW still open for business?

I called today at about 11AM to make a change in service and was on hold for only 10 minutes so things are improving.
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boopin

join:2011-08-25

said by stet:

I called today at about 11AM to make a change in service and was on hold for only 10 minutes so things are improving.

When I called yesterday to make sure an unnecessary service appointment was canceled I kept getting the busy signal then when I finally did get through it was just straight to a person. No automated menu or anything. Just weird.

baess

join:2011-01-28

I posted this on the other thread. I really wonder if this is the new normal. It doesn't seem possible that a new phone system would cause five weeks of issues.

I hope it isn't true but there has to be more to it than a new phone system.


pargoff

join:2006-07-05
Canton, MI

i just tried calling and got a busy signal! amazing