Kruisey
join:2006-12-30
Vancouver, BC | reply to pfak
Re: [BC] TELUS High Speed Turbo 25 Usage being reduced 50% Remember Telus was only a Home Phone provider not long ago.
To build up the TV side of their business from scratch must have had dig very deep into their pockets.
Personally I think they have done very well in the short time they have been established .When you think of their incentives given to customers .Yes I understand on a three year term.What other Companies would be as generous?
For the earlier client you states he only pays $30 for his internet and TV.Again no ISP provider needs you to go bankrupt. |
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Symtex
join:2005-04-06
Burnaby, BC
kudos:15 | reply to pfak
You have idea what are the cost. If you only knew. |
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 pfakPremium
join:2002-12-29
Vancouver, BC | reply to Symtex
said by Symtex:What about the infrastructure cost to sustain the bandwidth ? That's not cheap. TELUS doesn't make 1 penny for HSIA only customer for the first year. The initial cost of acquisition is still high. Bandwidth is a ridiculously small part of the cost. Certainly not enough to justify charging me $70/mo for basic TV and Internet with a 125GB cap.
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The more I C, the less I see. |
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Reviews:
 ·Shaw
| reply to Foggy
Isn't the point (and the decrease) rather moot. Telus hasn't enforced their caps in years. This sounds like the same panic that ensued when telus posted overage charges on their website.
They don't enforce either.
I agree its idiotic. They put caps and overage fees on their website (which probably drives uneducated users to the competition) but in practice they are unlimited (as they don't enforce). I think they'd better off going unlimited and advertise the hell out of it. It would give them a leg up on Shaw. |
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Symtex
join:2005-04-06
Burnaby, BC
kudos:15 | reply to Ikarasu
said by Ikarasu:Was this directed to me?
If it was... You'd be wrong. I'm going to quote from memory, a post 2 years ago.
A small company like Teksavvy, who pays a bulk of their fee to Telus to use their backbone, said that at their cheapest plan, their break even point was 300 GB. And thats for a small mom/pop ISP. Someone like Telus who owns their whole backbone and buys bandwidth in much, much larger quantities, pay a fraction of that.
I believe it costs a couple cents per GB actual costs for them. You could probably hit between 2-3 TB before Telus would lose money on their plans, based on their normal pricing.
What about the infrastructure cost to sustain the bandwidth ? That's not cheap. TELUS doesn't make 1 penny for HSIA only customer for the first year. The initial cost of acquisition is still high.
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I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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Ikarasu
join:2004-01-09
Port Coquitlam, BC | reply to Kruisey
Was this directed to me?
If it was... You'd be wrong. I'm going to quote from memory, a post 2 years ago.
A small company like Teksavvy, who pays a bulk of their fee to Telus to use their backbone, said that at their cheapest plan, their break even point was 300 GB. And thats for a small mom/pop ISP. Someone like Telus who owns their whole backbone and buys bandwidth in much, much larger quantities, pay a fraction of that.
I believe it costs a couple cents per GB actual costs for them. You could probably hit between 2-3 TB before Telus would lose money on their plans, based on their normal pricing. |
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Reviews:
 ·WIND Mobile
 ·Bell Sympatico
| reply to Foggy
Re: [BC] TELUS High Speed Turbo 25 Usage being reduced 50% lol this made it on the front page of /r/canada. Let's all complain about non-enforced caps!
Move to Ontario if you really want something to complain about... 2 years ago Rogers increased the price of the Ulta Lite package by $10, then decreased usage 97% from 60GB to 2GB. 2 GB!!!!!! And those are enforced caps, $5/GB up to $50. Real people are paying that. |
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Kruisey
join:2006-12-30
Vancouver, BC | reply to Ikarasu
Personally I feel that if every customer got your yearly rate Telus would go bankrupt.
You are certainly not an asset to any ISP provider from a business point of view.. |
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Ikarasu
join:2004-01-09
Port Coquitlam, BC | reply to Foggy
Teksavvy.com - Re-sells (To put it simply - They don't Re-sell, They use Telus's line/their own bandwidth... which is better than Telus's) Telus, and has an unlimited option. Cheaper than Telus in most cases too (Unless your on a Cheap Discounted plan.
I'm with Telus on a 1 year term right now - $30 a month for 25M internet + Telus Tv. They don't enforce the caps just yet, which is good... because This month I've downloaded 2-3 TB's of stuff. (Normally I hit around 500 GB, but this month has been crazy busy). Once they enforce the cap though... I'll drop them for Teksavvy easily.
I like Ts's service way better, and prefer to support a company that doesn't screw their customers over on bandwidth. But I switched back when Telus wouldn't give them the backbone for 25M, and they were stuck on 6M... Now thats changed. |
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| reply to Foggy
Shouldn't this be going in the other direction?
Internet should get cheaper/faster over time, not more expensive/more limited.
Netflix users won't like that. |
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Reviews:
·TELUS
| reply to Foggy
It could just be that now they've added a new 50 tier they wanted to bring the usages in line so their tiers match Shaw's. In which case it's nothing to worry about.
If it's something more then I suppose March will be the time to do another review of the ISP options that are available to us. |
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| reply to pfak
Agreed, I may have to look at other options.. I hope with HS 25 down to 250gb, they have HS 50 at 500gb.. that I could live with maybe.
but still... not happy, hope they dont enforce these new caps |
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| reply to Trencher
Good thing no at TELUS actually cares about enforcing upload and download limits; otherwise this news might actually be relevant. |
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| reply to Ternerito
said by Ternerito:Do we (telus customers) even have a way to assess how much data we 'consume' currently? I just logged in to my telus account, and noticed a 'usage reminders' section. However, the section contains no information... Could not find a figure with the actual bandwidth usage anywhere. Maybe I missed it.
There used to be one but they seem to have removed it again. It was kind of broken since a few months ago I used around 500 GB and it reported something like 300 GB used. |
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| reply to Foggy
Re: [BC] TELUS High Speed Turbo 25 Usage being reduced 50% Well considering data costs a lot less than what they let on (including cellular) and that on average I doubt the **normal** end user even uses anything near the cap (power users are different story and they are a small % of users usually). If enough users complained, loudly, possibly to the CRTC also, they might get heard. If someone could organize users of all providers nationwide and get them all to complain about the same thing all at once to government and CRTC, that may push some change but I'm talking a large % of the population complaining. Other than that, nothing will change and ISPs will charge what they want for data and impose whatever limits they want. |
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| reply to Foggy
This only matters if they actually enforce the caps. You can all cry about it once that happens.
PS - O50/50 will obviously be 500GB cap for whoever cares. |
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Ayzee
join:2010-03-26
canada | reply to bornav
I can't believe they would reduce it by HALF. That's pretty substantial.
There is going to be a lot of unhappy customers if they enforce these new caps. I guess we'll have to wait and see how this all plays out, but it's not looking good. |
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bornav
join:2003-06-24
Richmond, BC Reviews:
·TELUS
| reply to Ternerito
I suppose if we have no way to check yet, then it cannot be enforced yet. Im guessing they will roll that feature in with the Feb 1st change date.
On another note, does anyone with some knowledge of Telus practices know if arbitration is required for disputes? Or can one simply file a claim through a the small claims court and deliver it? |
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