Twist86
join:2007-08-28
Fort Wayne, IN | [MO] Cancellation Question I just got a killing blow today from work and I found out my hours will be cut to under 29 hours (healthcare bypass) which means I can't afford a lot of luxury items anymore. I have a two year contract and I'm about 13 months into it, at this point it will cost $120 which wont be able to happen. I have always payed my bills before due and I never missed a payment in the 4+ years I have used them either. Is there anything I can do to avoid fees here or perhaps "delay" my contract for 6-12 months like DirectTV's "vacation hold" policy?
I will probably hold the account for a year or till I find a second job/second income to honor the end of my contract. Thank you. |
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 tsdukePremium
join:2006-03-04
Waterloo, IA | I would call them or contact MediacomChad via IM and see what your options are. I would think they could work with you in some way.
»/useremail/u/1705265 |
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 MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | reply to Twist86
Re: [MO] Cancellation Question Hello Twist86, have you called in about this issue? If not, I would be happy to help you. Go ahead and private message me your account or phone number and I will see what can be done for you. |
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Twist86
join:2007-08-28
Fort Wayne, IN | Not yet, I just wanted to get some info before I decided anything. My hours get cut in 3 weeks so I will try to find more hours before I let my family know. My boss also mentioned there might be some cuts and my hours could come back within a few weeks.
I just wanted to verify options so I know what to do for my plans. |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75 | Let me know if you have any other questions going forward. |
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