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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
AuthorAll Replies

mr_hexen

join:2007-08-02
Brampton, ON

reply to mr_hexen

Re: [OUTAGE REPORT] December 7th, 2012 10:30AM

everything is fine in brampton


jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON

reply to mr_hexen
why is DHCP constantly and still going down at St-Laurent POI? What's the cause of it? at what point will customers on St-Laurent POI start getting discounts because of the DHCP issue combined with the POI being over capacity too?


mr_hexen

join:2007-08-02
Brampton, ON

reply to TSI Outages
will check when I'm home but my Brampton, ON cable account seems to be dead as well.



TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON

reply to TSI Outages
Bump for update


dan mackay

join:2008-10-11
Barrie, ON

reply to TSI Outages

Re: [OUTAGE REPORT] December 6th, 2012 14:55PM

dhcp problems, no way


evil_gusgus

join:2008-04-14
London, ON

reply to Teknowiz
yep, switched over to googles dns server



Teknowiz

join:2010-06-21
Canada
kudos:1

reply to TSI Outages
Scarlett POI unstable at the moment, DNS keeps going down.


moovyguy

join:2004-05-10
Ottawa

reply to TSI Outages
Well, I can confirm that as of 10:30pm I still have no IP ....

I'm on the St. Laurent POI
--
.... and the monkey flips the switch.



TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON

1 edit

reply to TSI Outages

Re: [OUTAGE REPORT] December 6th, 2012 13:20PM

bump.

****Updated added****


TSIElizabeth
Premium
join:2012-08-20
kudos:3

reply to soundscape

Re: [OUTAGE REPORT] December 5th, 2012 8:30AM

said by soundscape:

I'm on the Richmond/Fallowfield POI. Have been experiencing intermittent connectivity for the last 2 days. Any chance this POI is affected as well?

As of now its only the St. Laurent POI. If your issue continues please message us to look into your issue in the »TekSavvy Direct forum. Thanks!


c2roth
Premium
join:2006-04-26
Kitchener, ON
kudos:2

reply to TSI Outages
Yeah all of the outages in Ottawa certainly make me cringe. I only have one person on TSI currently in the area but that is going grow in the new year. Hope that stability returns to the region come 2013.


chrisl83

join:2011-06-21
Almonte, ON

reply to TSI Outages
are you guys concerned at all on how stable Ottawa POIs have been lately?. This is pretty ugly.



soundscape

join:2012-10-21
Ottawa, ON

reply to TSIElizabeth
I'm on the Richmond/Fallowfield POI. Have been experiencing intermittent connectivity for the last 2 days. Any chance this POI is affected as well?



TSIElizabeth
Premium
join:2012-08-20
kudos:3

reply to TSI Outages
**UPDATE** There is both routing and DHCP outages confirmed in Ottawa on the St.Laurent POI. Sorry for any inconvenience.



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:8

reply to TSI Outages
Bump to provide all an update.



TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON

4 edits

[OUTAGE REPORT] December 7th, 2012 10:30AM

Hey Everyone,

We are experiencing a DHCP outage on the St. Laurent POI in Ottawa.
We are experiencing a RF outage on the 35 Scarlett POI in Toronto.

Master ticket is already opened and we are looking to resolve it ASAP. No ETA at the moment, but thank you for your patience.

Regards,
Martin

****Update****
All Issues have been resolved. Please power cycle your modem and contact us in the direct forum here:»TekSavvy Direct if issue persists.

Thank you,
Keith

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