|reply to stet |
Re: Is WOW still open for business?
said by stet:When I called yesterday to make sure an unnecessary service appointment was canceled I kept getting the busy signal then when I finally did get through it was just straight to a person. No automated menu or anything. Just weird.
I called today at about 11AM to make a change in service and was on hold for only 10 minutes so things are improving.
I posted this on the other thread. I really wonder if this is the new normal. It doesn't seem possible that a new phone system would cause five weeks of issues.
I hope it isn't true but there has to be more to it than a new phone system.
i just tried calling and got a busy signal! amazing