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AlexE4

join:2006-12-16
Park Ridge, IL
reply to Arctucas

Re: Three modems failed?

Are there any entries in your logs, viewable at »192.168.100.1 that coincide with the drop out times? How are your signal levels (also available on the same page)? The fact that they couldn't see the modem at certain times makes me think it might be signal related... but the tech should have made sure this was stable before finishing the install, which isn't always the case.


aes128

join:2003-12-19
Saint Clair Shores, MI
I was unaware WOW would support those MODEMs. Most have more luck with Motorola SB6120's or 6121's. I have the 30/3 service with the 6120 and it has been fine for 2 years now. The MODEM has paid for itself now.