|reply to Glen1 |
Re: Thanks Bell for no-showing today on my install
I am not nor ever been a Bell Canada customer or any ISP's customer in Canada, but the "should have been notified" NEVER happens. IF you actually take the time to read about the no shows on this website you would find that it happens MORE than those that actually get a call.
Weather the tech themselves are to call or someone else, it just does not happen. And if you think jobs take longer than their true reflection then, Bell should hire more techs, or only accept X amount of orders per day, Or maybe even set time hour windows instead of all day. An automated system could be set up to call when a tech is not going to show up. But not even that is in place.