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Ikarasu

join:2004-01-09
Port Coquitlam, BC
reply to Kruisey

Re: [BC] TELUS High Speed Turbo 25 Usage being reduced 50%

Was this directed to me?

If it was... You'd be wrong. I'm going to quote from memory, a post 2 years ago.

A small company like Teksavvy, who pays a bulk of their fee to Telus to use their backbone, said that at their cheapest plan, their break even point was 300 GB. And thats for a small mom/pop ISP. Someone like Telus who owns their whole backbone and buys bandwidth in much, much larger quantities, pay a fraction of that.

I believe it costs a couple cents per GB actual costs for them. You could probably hit between 2-3 TB before Telus would lose money on their plans, based on their normal pricing.


Symtex

join:2005-04-06
Burnaby, BC
kudos:21

said by Ikarasu:

Was this directed to me?

If it was... You'd be wrong. I'm going to quote from memory, a post 2 years ago.

A small company like Teksavvy, who pays a bulk of their fee to Telus to use their backbone, said that at their cheapest plan, their break even point was 300 GB. And thats for a small mom/pop ISP. Someone like Telus who owns their whole backbone and buys bandwidth in much, much larger quantities, pay a fraction of that.

I believe it costs a couple cents per GB actual costs for them. You could probably hit between 2-3 TB before Telus would lose money on their plans, based on their normal pricing.

What about the infrastructure cost to sustain the bandwidth ? That's not cheap. TELUS doesn't make 1 penny for HSIA only customer for the first year. The initial cost of acquisition is still high.
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.


pfak
Premium
join:2002-12-29
Vancouver, BC

said by Symtex:

What about the infrastructure cost to sustain the bandwidth ? That's not cheap. TELUS doesn't make 1 penny for HSIA only customer for the first year. The initial cost of acquisition is still high.

Bandwidth is a ridiculously small part of the cost. Certainly not enough to justify charging me $70/mo for basic TV and Internet with a 125GB cap.
--
The more I C, the less I see.

Symtex

join:2005-04-06
Burnaby, BC
kudos:21

You have idea what are the cost. If you only knew.


Kruisey

join:2006-12-30
Vancouver, BC
reply to pfak

Remember Telus was only a Home Phone provider not long ago.
To build up the TV side of their business from scratch must have had dig very deep into their pockets.
Personally I think they have done very well in the short time they have been established .When you think of their incentives given to customers .Yes I understand on a three year term.What other Companies would be as generous?
For the earlier client you states he only pays $30 for his internet and TV.Again no ISP provider needs you to go bankrupt.


Gardener
Premium
join:2006-10-19
Burnaby, BC
Reviews:
·TELUS
reply to Symtex

said by Symtex:

You have idea what are the cost. If you only knew.

Exactly. We don't have a clue, so we make wild guesses. For example, the difference between the "High Speed" and "Turbo High Speed" price implies that a gigabyte really costs a maximum of four cents, on the old rates, yet the "additional" charge is fifty times that. Curious, that.

I'd love to see a breakdown of the actual costs, but then so would competitors. Pity.


Telus_WHY

@terago.net

Really, just call telus as for the client loyalty retention department. Talk to them about your account explain how not please you are with it. Try and get them to resolve it. When they don't simply go here and file a complaint. If enough of us do this will cause them to stop.

»www.ccts-cprst.ca/en/complaints/···int-form

Easy...... that is if everyone does it.

(When is google fiber coming to Canada again?)


Kruisey

join:2006-12-30
Vancouver, BC

Check the usage and pricing of the other big carriers .At the same time the free offers they give before complaining about Telus.
Bell,Rogers and Shaw.



NoCNTRCT

@shawcable.net

Ya Telus is now in-line with the others for use age. . . Who cares? If they enforce these caps that's another issue but I am just glad I'm not with Telus and didn't sign a contract!!!


telususer

join:2006-03-05
Burnaby, BC
reply to Kruisey

Well...Shaw does offer scaled pricing packages based upon your useage so you don't get hit with $/GB costs.

I'm in Burnaby and I am stuck with 15Mbps. I can't upgrade even if I wanted to.



Tabernak

@videotron.ca

Spotted this via Gests twitter, i'll only copy/paste a small portion. You can go to the link to read the rest...

Telus slashing internet usage caps
»wordsbynowak.com/2012/12/05/telus-caps/
...snip...
I inquired with Telus and here’s the spokesperson’s full response:

quote:
Telus sez:
Even with this change our thresholds remain the most generous in Canada. Thresholds of this sort are standard in the industry, and ours are far more generous than those of most other Canadian ISPs, in many cases more than twice as high. With this change TELUS offers a number of simple internet plans from $24 to $60 a month with speeds up to 25 MBPS and thresholds as high as a huge 400 GB a month. Our most popular mid-range plan TELUS 15, will give you up to 15 MBPS and 150 Gigs, more than enough for all but the heaviest users.

Since 2000, TELUS has invested more than $30 billion to bring Canadians some of the most advanced wireless and wireline broadband networks in the world. We have made significant investments in our network so that our customers can get the services that they want within their standard plan. In large part because of this investment our basic service is half the price of what broadband internet service first cost when it was launched 10 years ago, and our thresholds the most generous in the country. In the last few years, rates have remained about the same while the speeds and thresholds have dramatically increased, which has allowed customers to use increasingly data-heavy services, such as video streaming off the Internet.
I’m not sure what the 400 GB is in reference to, since the biggest cap apparently available as of February will be 250 GB. I’ll clarify that here if possible.

The new thresholds are, however, in line with what Shaw – Telus’s main competitor – is offering. Shaw’s 25-megabit service, for example, comes with 250 GB of usage, which is exactly what Telus’s high-end offering will now mirror. ....

Gardener
Premium
join:2006-10-19
Burnaby, BC
Reviews:
·TELUS

said by Tabernak :

The new thresholds are, however, in line with what Shaw – Telus’s main competitor – is offering.

Perhaps this will stop attracting Shaw's bandwidth hogs. It won't do Netflix any favors either; the month we trialed, our usage went up significantly.



pfak
Premium
join:2002-12-29
Vancouver, BC

1 edit
reply to Tabernak

said by Tabernak
I’m not sure what the 400 GB is in reference to, since the biggest cap apparently available as of February will be 250 GB. I’ll clarify that here if possible.

Word on the street is that Optik 50 will have a 400GB cap.
--
The more I C, the less I see.

Ikarasu

join:2004-01-09
Port Coquitlam, BC
reply to Kruisey

If them offering me internet / TV for $30 a month will bankrupt them, maybe they shouldn't be offering it!

I didn't even want the TV / Never use it. Bandwidth costs Telus nothing - If they were to offer an unlimite 25 MB plan for $20 more, I'm sure a ton of people would sign up for it.

All these caps.. theyre not to save money, theyre for anti-copetetive measures. Telus knows people are using Netflix a lot... Or just downloading TV shows, and it competes with their TV Department. Thats the reason why they're lowering caps, not because they're losing money on it.

This is the reason why The smaller, non TV Selling ISPS can offer unlimited, for cheaper than Telus's limited plans... Teksavvy, Distributel, Primus, Acanac, ect... I could go on.

I got a good deal on Telus because I moved. I'd stick with them for their original price, but once they start charging for more usage, I'll be switching to Teksavvy. It's the only sensible move, financially. Especially with all the Rate hikes Telus/Shaw have been doing...

And don't even get me started on Telus's proffits... Telus has 1.3 Million subs for their ineternet, Their internet, TV, and Wireless business is constantly growing, and proffits raising... Sure, theyre spending millions upgrading their infrastructure so we get better speeds, But here comes the age old question:

If I can use my whole data cap in a 24 hour period on my current plan, why would I want extra speed? so I can reach my cap in 12 hours?


Kruisey

join:2006-12-30
Vancouver, BC

Ok you know what you plan to do so why keep harping on about it.?


Ikarasu

join:2004-01-09
Port Coquitlam, BC

You mean, why do I keep discussing the fact Telus is cutting our bandwidth in half, and what sollutions / options there are, IE: Vote with your money? Probably the same reason you do...

It's a free world. You can defend their decision all you want, just as I can protest it.


Kruisey

join:2006-12-30
Vancouver, BC

I am quiet certain your $30 a year for TVand internet will not be missed.Good Luck