I have a DCM 475 too and recently it's been kind of slow and unresponsive at times, either that's a issue with my routers or the disconnections are caused from some sort of switch because it ONLY happened when I played Heroes & Generals and immediately had the game crash, AND as a bonus, I saw the network actually showing that it's not connected to the internet.
Either games can trigger internet loss, or the modem/isp can detect or react to something that triggers it.
Now on the other hand if Teksavvy and the other small isp manages to convince Google to bring their fiber network construction to Canada, it'll be a whole other ballgame.
That is, if my country isn't so stuck up about everything politically.
These days, Canada isn't so much as different as America in terms of the good and bad stuff happening.
Oh right my pingplotter's being going on for almost half an hour and there's no one at home using it, so why is it at 400ms in ping?!
Target Name: www.google.com
IP: 74.125.226.51
Date/Time: 12/4/2012 3:14:09 PM to 12/4/2012 3:33:40 PM
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 1156 0 0.0 0 327 21 [192.168.1.1]
2 1156 0 0.0 0 330 22 [192.168.0.1]
3 1156 1 0.1 7 818 352 [10.125.32.1]
4 1156 1 0.1 9 849 360 [24.156.150.121]
5 290 0 0.0 7 831 364 wolfedale1.cable.teksavvy.com [24.246.55.126]
6 1156 2 0.2 8 906 356 wolfedale4.cable.teksavvy.com [24.52.255.117]
7 1156 3 0.3 8 875 354 gw-google.torontointernetxchange.net [206.108.34.6]
8 1156 1 0.1 8 844 351 [216.239.47.114]
9 1156 5 0.4 8 872 354 [64.233.175.132]
10 1156 9 0.8 7 891 351 yyz06s06-in-f19.1e100.net [74.125.226.51]