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S25onic

join:2009-11-16

Cable modems

Before I switch to cable 18 of teksavvy in Scarborough. I wish to know about the modems before ordering. Now I'm new to cable, so what kind of modems should I look out for? What did you buy? Are there specific features one modem than the other? Should I buy it from teksavvy or get it else where?

Thanks!


MFido

join:2012-10-19
kudos:2

Docsis 3!


S25onic

join:2009-11-16
reply to S25onic

hah I knew there would be something to know.

I'm wondering, is this the correct one »www.amazon.ca/SURFboard-Docsis-3···title_ce

There seems to be different versions like the extreme edition.


MFido

join:2012-10-19
kudos:2
reply to S25onic

List of approved D3 modems:

Motorola SB6120 - 1.0.6.1
Motorola SB6121 - 1.0.6.1
SMC D3GN-RES - 1.4.0.40-RES
Thomson DCM 475 - STAC.02.16
Technicolor DCM476 STAC.02.50 HW Ver 2.0
Technicolor DCM476 STAC.02.50 HW Ver 2.1
Huawei MT130U V100R001C01B071 HW Ver 1A


S25onic

join:2009-11-16
reply to S25onic

So which one is better? Should I get the Motorola SB6121 - 1.0.6.1 or Thomson DCM 476 with the 20 dollar off activation fee?


dm1336

join:2011-08-07
Scarborough, ON
reply to S25onic

You have to get a modem that is running the approved firmware. Sometimes you might get one with a newer or older firmware and Rogers is picky with this and will decline the order if it isn't an approved firmware.

To save you the hassle just get the DCM476 directly from Teksavvy and save $20.

DCM476 also supports 8 channel bonding which helps during peak times by directing traffic through a channel that isn't congested. SB612X modems only support 4 channels, which is fine but you never know what the future holds.

Rogers is being very picky lately with the firmware version. If you can find a Motorola modem for a similar price to what Tek offers then go for it. Motorola modems are great and used worldwide by many companies. I love my SB6120.


The Mongoose

join:2010-01-05
Toronto, ON
Reviews:
·TekSavvy Cable

Yeah, have to agree with dm1336.

The DCM476 has two big advantages: 8-channel bonding and the hassle-free order. The 6121 has a slightly better track record for reliability, and the people who have them up and running (myself included) swear by them. It pains me to say it because I too love my 6120, but if I were starting out fresh right now, I'd order the DCM476 through TSI.

Good luck!



d4m1r

join:2011-08-25
Reviews:
·Start Communicat..
reply to S25onic

1) Avoid the Huawei one at all costs (as others should too). Do a little research into them.

2) Get the SB612x and thank me later
--
www.613websites.com Budget Canadian Web Design and Hosting


S25onic

join:2009-11-16
reply to S25onic

@dm1336, The Mongoose

Both the answers I was looking for! Thank you for your replies.

@d4m1r

Hah, I wish to know what the major differences are for the sb612x vs the DCM476. Does it improve speed/performance?


dm1336

join:2011-08-07
Scarborough, ON
reply to S25onic

In one corner you have the Motorola name. Rock solid company with a great track record in many areas of the industry. Some say that you pay a premium price for the Motorola name.

In the other corner you have Thompson which isn't a very popular name, but their modems work fine and I have yet to come across a thread where someone complained that their modem died out on them.

SB612x modems have 4 channels to choose from to receive data and another 4 channels for sending data.

DCM476 modems have 8 channels to choose from to receive data and 4 for sending data.

If a channel is congested with data the modem will switch to another one to transmit. Currently 4 is fine for all speeds but you never know what might happen in the future as more customers switch over in the coming months/years down the road.

So the DCM476 does have the advantage with the 8 channels, but I haven't read a thread where someone complained about issues which are directly related to the 4 channel limits of the SB612x modems.

You also get the modem directly from Teksavvy so you know that you are getting a modem that is supported by them and works, vs getting the SB612x from say Tiger Direct, Canada Computers, or another store and having a different firmware version and you getting all frustrated at TSI for not accepting it.



Teddy Boom
k kudos Received
Premium
join:2007-01-29
Toronto, ON
kudos:19
reply to S25onic

said by S25onic:

So which one is better? Should I get the Motorola SB6121 - 1.0.6.1 or Thomson DCM 476 with the 20 dollar off activation fee?

DCM475 and DCM476 are the same, the SB6120 and SB6121 are the same. There are some differences between DCMs and SBs though.

I have SB6120 for $75.
--
electronicsguru.ca

34764170

join:2007-09-06
Etobicoke, ON
reply to dm1336

said by dm1336:

and you getting all frustrated at TSI for not accepting it.

Whether TSI accepts the modem or not is not the issue. If you don't have the appropriate firmware revision you could run into problems with the network. It doesn't do any good provisioning a modem that has a good chance of having problems when it has firmware known to have compatibility issues.


TSIElizabeth
Premium
join:2012-08-20
kudos:6
reply to S25onic

said by 34764170:

said by dm1336:

and you getting all frustrated at TSI for not accepting it.

Whether TSI accepts the modem or not is not the issue. If you don't have the appropriate firmware revision you could run into problems with the network. It doesn't do any good provisioning a modem that has a good chance of having problems when it has firmware known to have compatibility issues.

+1

There have been many situations where people have constant disconnects on the network and it turns out to be because of a firmware issue.
--
TSI Elizabeth (Social Media & E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

"Not all those who wander are lost."

S25onic

join:2009-11-16
reply to dm1336

Thanks for the post dm1336, exactly what I wanted to know. I made up my mind and will be going for DCM476. Thanks for everyone else for replying too.



rodjames
Premium
join:2010-06-19
Gloucester, ON
reply to S25onic

I'd vote for buying from Teksavvy.

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