So, I read the last two replies, and wanted to confirm what I'm reading as far as the signals I reported go.
There are three items that, if out of range, can cause issues: Downstream Power, Downstream SNR, and Upstream Power.
Downstream SNR, according to Happydude32
is "excellent", so I don't have an issue there, correct?
As far as Downstream Power, I see one report of "Its to high", and two reports of "it is within spec". So, which is it?
Finally, no mention of the Upstream Power level. How does it look?
As I said in my last post, my problem was I needed to modify a setting on Netflix, in regards to the quality of the stream, as her laptop cannot support an HD video stream due to not having enough graphical power.
But, since I did post her signal levels, if there is something out of spec, then I can work with her to work with TWC to get things fixed, if indeed there is an issue.
Thanks,
--Brian