Re: "there are all of these special rules that apply."
and without customer service they won't be anywhere. and they're not trying to kick it to the telcos. If they did, they'd deploy Google voice over their fiber services instead of crying about the taxes and "rules" that they'd have to follow. The big rule they'd be required to have is customer service. Google's CSRs are nothing but an auto-reply system that NEVER provides answers like their own help site.