yyzlhr join:2012-09-03 Scarborough, ON |
to manam
Re: [Home Phone] charges from Rogers after porting numberThis happens all the time. When you port your number, the day Rogers receives the port request from Bell is the day your 30 days notice period begins. Even though you don't have access to those services from Rogers, they use their TOS to justify charging you for those full 30 days even though you can't use the service. The only way you'll get the charges waived is to file a complaint with the CCTS, and even then it's not guaranteed that they will side with you. But it's certainly worth a try, because usually no one at Rogers will budge on this policy. |
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TOS= Terms of Service
The unethical, immoral and quasi-legal doctrine Rogers employs to subjugate, humiliate and terrify customers into submission during dispute resolution.........which of course you must agree to in order to receive Rogers services. |