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[INTERNET] internet usage tracker not working.Just want to let you guys know that the Internet usage tracker is not working, according to it I used 0.00 MB on December 3rd which I know is not true it should read about 2048 MB or more. If streaming an one hour TV HD show using Shaw Direct On Demand uses 0 MB than that is awesome!  |
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said by robman50:according to it I used 0.00 MB on December 3rd which I know is not true it should read about 2048 MB or more. Can you check now and see if it's showing bandwidth usage. I just checked mine and it's showing up. |
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Still not working. Only thing showing up is December 1 and 2. 3 and 4 are showing nothing for up and down. |
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 Shyte
Premium Member
join:2002-02-27
NF, ON |
Shyte
Premium Member
2012-Dec-5 8:54 pm
Just checked mine and I see the usage up until the 5th. I'm in the Falls and it seems to be working fine.
Shyte |
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and its still not working. Could it be my web browser, Firefox?
I use Firefox on xubuntu and Windows 7. |
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to robman50
My meter is working, Hamilton area, Firefox browser. Usage Dec 1-5 shown. |
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Phorkster
Premium Member
join:2004-06-27
Windsor, ON |
You mean the meter is operating, working is another issue all together. |
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to robman50
robman50, just out of curiosity, which day was your modem exchanged? |
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1 edit |
We got the modem swapped on Sunday, December 2.
Oh ok, I think you might be on to something. Maybe its not registering. |
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to robman50
If you want to PM me the new modem MAC, I can investigate. |
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I can't go to the modem and look at the sticker because it's in my brothers room and he is still sleeping. Could I get the MAC address from my.cogeco.ca under my devices or the IP address of the modem? |
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If you log into your My Account and go to the Internet Usage page, you should see the MAC address as a clickable link. |
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I found out the problem. The listed MAC address on the Internet Usage page is still the MAC address of the old modem. I sent you a PM of the new modem's MAC address. |
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to robman50
I'll follow up with you when we have a resolution for you! |
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to robman50
I cant access the meter at all. It shows up blank with no record of my account in the drop down menu. I can still access most of the other parts of the portal though. |
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