reply to Shocking949
Re: [CA] [South Orange County] 20-40% Packet Loss since Thanksgi I don't bother calling in which is why it takes a few weeks. I'm lazy. It's a bad router somewhere in the local network. I'm in Nellie Gail not too far from you and not having any problems at all.
Call Cox back and tell them the truck roll didn't fix it and they'll escalate it.