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resa1983
Premium
join:2008-03-10
North York, ON
kudos:10
reply to xlsx

Re: [TekTalk] Is TekTalk reliable and comparable to land lines?

I ordered TekTalk about 5 days after they started the service, and I've only had a few issues with it (most of which were caused by hubby trying to 'fix' a non-existent problem).

As for reliability... Its fine.

I have QoS set up on my router, and I've used the phone while Netflix was playing on the computer, and a game was being played on ps3. No problems with the phone. Remember that if you lose internet, you lose the phone.

If you do get TekTalk, read the insert that Teksavvy puts into the SPA box you purchase from them. It'll tell you how to set it the voice mail, and that'll be the info for the online portal to manage everything. Many have either ignored the insert or thrown it out, then come here complaining it doesn't work. Teksavvy's inserted instructions will also tell you to put the SPA AFTER the router (not before like the SPA's own instructions state).
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Battle.net Tech Support MVP


xlsx

join:2012-12-03

I heard there was some POI problems with Rogers and it took them a while to fix it. I am in Videotron's territory. Should I worry? The thing is, I convinced my house-mates to go for TSI cable and TekTalk. So, I am afraid of the backlash due to an internet+phone outage.


bt

join:2009-02-26
canada
kudos:1

said by xlsx:

I heard there was some POI problems with Rogers and it took them a while to fix it. I am in Videotron's territory. Should I worry?

Rogers-side issues won't have any impact on Videotron-side customers.

You can check through the forums here for Videotron-area cable issues, but I don't remember seeing very many. Certainly far fewer than DSL or Rogers-area cable.