|reply to propcgamer |
Re: [Billing] Phone/Internet - Billing if your port out phone
said by propcgamer:
Also, lets say you are on a triple play.
What happens when you want to drop the triple play, and keep only internet? Do you get charged the going rate for internet when you drop the triple play?
Yes, once you drop a double or triple play bundle, you get charged the current stand-alone FiOS Data rates...
Ellicott City, MD
Unfortunately, dealing with FiOS billing / pricing / retention is like buying a used car. You need to do alot of haggling / threatening to leave, in order to get what you want. I'd tell the analyst, "here's what i want -- how can we do this...?"