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paulie

@rr.com

[Internet] streaming

I have a problem with the modem dropping when I am streaming.
When I call tech support I get the runaround wanting to blame
my equipment. Sometimes the cable modem drops on phone too.
THey now charge me a monthly fee for this modem and is it a piece
of crap. Can it be upgraded or do I need to buy my own?


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
Streaming wired or wireless? Modem? What make and model?

paulie

join:2012-12-05
Lutz, FL
reply to paulie
wireless
SA DPC2203


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to paulie
Thank you....open a direct forums thread and include your IP address and I will be in touch.

paulie

join:2012-12-05
Lutz, FL
I sent it to you In a IM


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to paulie
Paulie please don't use IM for this...open a direct forums thread for one to one interaction. I'll be contacting you tomorrow via voice for additional information anyway.

paulie

join:2012-12-05
Lutz, FL
I am new to this, how do I post a direct forums thread ?


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to paulie

paulie

join:2012-12-05
Lutz, FL
Direct done


BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to paulie
Thank you...