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CanadianGuy
join:2012-05-28
Nepean, ON

CanadianGuy

Member

Provisioning question

I am currently a Rogers customer and am going to be transfering over to Start.

I have my own modem (SB 6120) and Rogers has it incorrectly provisioned as a SB 5120.

When the transfer happens will the modem be re-provision to the correct model?

Start Laurie
Premium Member
join:2011-09-09
London, ON

Start Laurie

Premium Member

They should provision this correctly during the transfer. If there is an issue we can send them a photo of the modem. Thanks!