http://www.dslreports.com/forum/Re-Rates-will-not-increase-27784472 en Sat, 25 May 2013 12:58:03 EDT Sat, 25 May 2013 12:58:03 EDT http://www.dslreports.com/forum/Re-Rates-will-not-increase-27790368
Something is going on over there. Why would you erroneously send out an email for a rate increase unless you were planning on increasing rates? That letter had to exist somewhere for some reason...]]> http://www.dslreports.com/forum/Re-Rates-will-not-increase-27790368 Wed, 05 Dec 2012 11:50:32 EDT http://www.dslreports.com/forum/Rates-will-not-increase-27784472 YOUR CENTURYLINK HIGH-SPEED INTERNET RATES
We recently sent you a notification announcing a rate increase to your High Speed Internet service. That notification was sent in error, and in fact, your HSI rates will not change effective January 1, 2013. We apologize for this error and any confusion it may have caused you. Our goal at CenturyLink is to provide you with the best possible customer service. If you have any questions regarding your rate or service, please give us a call at the customer service number located on your monthly bill. Thank you for choosing CenturyLink Business for your communication needs.

Steph Lake
Social Media Team Lead
Customer Advocacy Group
TalkToUs@CenturyLink.com]]> http://www.dslreports.com/forum/Rates-will-not-increase-27784472 Mon, 03 Dec 2012 16:37:51 EDT