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jchl89

join:2004-03-04
Rosemead, CA

reply to jchl89

Re: Uverse to DSLX

it is a long loop from the CO. house wiring is fine, since I installed a splitter at the demarc and ran a new dedicated line for the modem.

Only question is why was ATT able to get me 3mbps tops and DSLX isn't. Don't the lines leave from the same CO?


NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:9

said by jchl89:

Only question is why was ATT able to get me 3mbps tops and DSLX isn't. Don't the lines leave from the same CO?

AT&T U-verse HSI from the CO would have been ADSL2+. Unless DSLX has their own ADSL2+ in that CO, the distance could be too great for ADSL at 3.0 M. At 9,156 feet from the CO, my old premises showed nearly twice the sync rate on ADSL2+ (Sonic.net, LLC "Fusion") as AT&T would allow for their 3.0 M tier; but it was still a hair low for the AT&T 6.0 M tier.

Did you contact dslx_nick See Profile? There may be other line issues in play, which he could do something about.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


dslx_nick
Premium
join:2011-12-24
Chatsworth, CA
kudos:16

reply to jchl89
If you're connected to CO and not RT, typically yes; they'd usually be connected to the same CO. However, bear in mind that with U-Verse you're connecting with either VDSL or ADSL2+, and your connection with us is ADSL; they're different (different DSLAM, different technology).

Your loop length appears to be about 7,800' from the CO (so yes, you're connected to CO, not RT). That SHOULD be within range... and I've checked your line readings and they're doing just fine. While the other posters are correct in that loop length is the usual culprit, in your case it's not the cause. I suspect the CO may not have the capacity to offer 3Mbps, perhaps as a congestion-prevention measure (or AT&T may not allow that to us at that location); I'll check with the sales department and get back to you on that.


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