|reply to jchl89 |
Re: Uverse to DSLX
If you're connected to CO and not RT, typically yes; they'd usually be connected to the same CO. However, bear in mind that with U-Verse you're connecting with either VDSL or ADSL2+, and your connection with us is ADSL; they're different (different DSLAM, different technology).
Your loop length appears to be about 7,800' from the CO (so yes, you're connected to CO, not RT). That SHOULD be within range... and I've checked your line readings and they're doing just fine. While the other posters are correct in that loop length is the usual culprit, in your case it's not the cause. I suspect the CO may not have the capacity to offer 3Mbps, perhaps as a congestion-prevention measure (or AT&T may not allow that to us at that location); I'll check with the sales department and get back to you on that.