reply to FromZero
Re: Terrible News George and Dylan.. as someone who has long advocated the social media support group as the primary reason for sticking with Charter, I sincerely hope Charter feels the impact of this ridiculous decision.
BTW, Thanks for all the help you guys ever gave myself or anyone else. Same goes with the rest of the Charter Direct group... (those who are still with the company, or otherwise)
As for Rutledge.. good job.. first you decide to move the corporate hq from where it's been... then you decide to kill off the 'Direct' group... The 2 biggest reasons I personally have used for friends and family to keep the company are now gone.
Time to start looking elsewhere.