Topic '[AB] BB50 and shaw a waste of time if you want to use netflix?' in forum 'Shaw' - dslreports.com http://www.dslreports.com/forum/AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netflix-27791819 en Thu, 20 Jun 2013 05:44:16 EDT Thu, 20 Jun 2013 05:44:16 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28113858 said by dwonda:

I really didn't think changing DNS servers would make a difference

The reason it can make a difference is because Netflix isn't using a single server. They have a content distribution network with caching servers sitting either on an ISPs backbone or nearby geographically.

The Shaw DNS server will point you to the closest server available while Google DNS will most likely return the IP address for a different location. If there is a problem with the server or the path to the server that Shaw's DNS returns then the IP that Google returns may work better.

What devices are you using to stream? If more than 1 type, they are all having problems?]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28113858 Mon, 18 Mar 2013 14:29:31 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112611
I fully expect it won't make any difference.
--
Yes, I am not employed and looking for IT work. Have passport, will travel.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112611 Mon, 18 Mar 2013 03:34:26 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112558 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112558 Mon, 18 Mar 2013 02:07:23 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112487
If you do have the Cisco and are not on a promo, try BB50 for a couple days to test the theory.

--
Yes, I am not employed and looking for IT work. Have passport, will travel.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112487 Mon, 18 Mar 2013 00:58:20 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112398 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112398 Mon, 18 Mar 2013 00:08:16 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112390 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28112390 Mon, 18 Mar 2013 00:05:50 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28106020
The SB5102 is a DOCSIS 2 modem and they have far more problems with primetime congestion than DOCSIS 3 modems.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28106020 Fri, 15 Mar 2013 14:27:41 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28103396 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28103396 Thu, 14 Mar 2013 19:03:07 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28103247
I get irritated when I see the advice some people give, so I'm going to go ahead and convince everyone there is nothing else I can do about it.

First of all routers... You will have to have a pretty darn old, pretty damn shitty, or just straight up broken and old worn out router OR BLAZINGLY fast internet for this to be your bottleneck. I'm not sure why going out and buying a new router was even recommended for the original poster considering he mentioned several times he has devices directly plugged in. I too have devices plugged in, and also have wireless devices, there is not a single difference between any of them when it comes to using the internet. And if that isn't enough then I will go ahead and mention my Cisco cable modem/wi-fi router is bridged to the best Netgear router money can currently buy. Not because I thought it would help, but because a customer (I work for another ISP) was getting rid of it since it didn't give him the range he needed, and was going to throw it out if someone didn't take it off his hands. My new router has not made a single difference with my internet experience, but my home-networking abilities are pretty awesome now.

I really didn't think changing DNS servers would make a difference, but a couple people have mentioned it, and I'm willing to try anything to get Netflix to perform better so I did it anyways. I set my primary to 8.8.8.8 and secondary to 8.8.4.4, there was not a shred of difference before and after. Still not sure why it helps some people, it is just a Domain Name Server, even if you had completely wrong DNS settings, you would still be able to access places by typing in IP addresses. I fully admit to not knowing all this stuff works, but I don't think all traffic gets routed through DNS servers considering a DNS server can be completely down, but that won't affect a file you are already downloading.

An interesting note is, I have tried logging into my VPN at work from home, and while I don't get consistent HD quality from Netflix it does continuously buffer HD and attempt HD, and switches back and fourth from non-HD to HD quality. It isn't worth doing it that way because of the inconsistency and also I shouldn't be using my work's bandwidth for Netflix.

I have good speed tests on every server I try, even in the US. I have no idea what the bottleneck is but I sure would love to know. I'm tired of Netflix telling me its my ISP, and I'm tired of Shaw telling me its a Netflix problem and not even taking it a step further.

I HIGHLY suspect that if I upgraded my plan (I am on BB20) I would see that all the sudden it works fine, and I wonder what Shaw's explanation would be for that, since it would rule out Netflix being a problem.

Yes I realize that according to Shaw's terms and conditions they do not throttle download speeds, but you know it wouldn't be the first time an ISP was caught breaking its own Terms and Conditions, and aside from getting caught, Shaw has EVERY reason to throttle something like Netflix. Netflix usage right now is HUGE, it accounts for probably 15% of all internet traffic in the US. Netflix is now producing its own shows "House of Cards". People are realizing they can use the internet for their entertainment means. Cable TV is subsidizing the price of internet, and TV is in trouble, TV networks are going to be cutting out the middle man (Shaw) and selling content directly to the consumer. Bandwidth usage is sky-rocketing, faster than it can be provided, internet cost is going to go up as a result. The internet is going to be the go to medium for everything, phones, movies, TV, and companies that provide those services have a LOT to lose.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-28103247 Thu, 14 Mar 2013 18:19:10 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27891317 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27891317 Tue, 08 Jan 2013 12:01:15 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27890339 said by familypizza:

It's a Motorola surfboard cable modem, not a home gateway.

I also explained the problem happens at peek periods, and the problem is not with the connection itself (as other services work fine and speeds are not an issue)

It's quite possible that the problem isn't even on shaw's network... but with a provider that they peer with. I'll tracert tonight to the content servers (providing it happens again) to see what I can see... although it's nice to see that i'm not the only one experiencing this.

Since you just switched back to Shaw, you generally get the Cisco or SMC. It's hard to get a SB5102 now a days. Luckily I aquired a few a while ago. Like I've stated, I'm on Shaw and have no issues with either. If anyone wants, I can open a teamviewer to a virtual machine and anyone can stream Netflix and Youtube and see how easy it is. There's people within 250FT that are having the exact same issues everyone else is having, yet nothing for me. I've heard that Shaw's biz side has no prioritisation over residential. How mine works perfect is beyond me. Aside from my DHCP and DNS being done server side, the only other thing is my DNS is strictly to 8.8.8.8 and 8.8.4.4 only, nothing from Shaw.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27890339 Tue, 08 Jan 2013 00:04:00 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27890323
The content server I was hitting was. ipv4_1.lagg0.c035.sea001.ix.nflxvideo.net which resolves to 198.45.53.144

Tomorrow i'll bring my work laptop home to prove a point... i'm guessing I'll have the same problem on that laptop... until I fire up my VPN connection to work. So i will still be using my connection to Shaw, but the traffic will be routed to my work before getting to netflix. (they don't use shaw at work)]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27890323 Mon, 07 Jan 2013 23:54:49 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27889096 said by vitiate :

...If I plot to the content servers that netflix is using everything goes to shit.

Could you list the content servers?]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27889096 Mon, 07 Jan 2013 16:49:36 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27888975 said by familypizza:

I almost wonder if shaw is somehow degrading the netflix service in order to make it's own offering look more attractive :S

This isn't being done.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27888975 Mon, 07 Jan 2013 16:01:49 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27888408
I also explained the problem happens at peek periods, and the problem is not with the connection itself (as other services work fine and speeds are not an issue)

It's quite possible that the problem isn't even on shaw's network... but with a provider that they peer with. I'll tracert tonight to the content servers (providing it happens again) to see what I can see... although it's nice to see that i'm not the only one experiencing this.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27888408 Mon, 07 Jan 2013 13:09:42 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27888202 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27888202 Mon, 07 Jan 2013 12:35:30 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27887945 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27887945 Mon, 07 Jan 2013 10:47:38 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27887529
I didn't provide more info because I was fairly sure the problem was at shaw's end... and seeing others with the same issue now i'm quite certain.

My hardware can be ruled out as I stated i did not experience this EVER with my last ISP... the only thing that changed was moving to Shaw and replacing a DSL modem with their cable modem.

Standard Shaw DNS, and speeds and latency are both awesome (that speed boost makes it test at 25mbps down). If I decide to test it using a large download like a service pack from microsoft... it slows down after about a minute to 10 - 12mbps.

You say you can stream on 3 devices without issues. I'm curious what bitrate you're getting, and what time this works for you... cause last night it was complete garbage, and now works great. If it's doing it again tonight I'll make a youtube of it.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27887529 Mon, 07 Jan 2013 08:28:46 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27887296 said by familypizza:

dug this one up because i'm having the same issue since switching to shaw.

Forwarding ports as a solution doesn't make sense for 2 reasons... #1, you are not hosting anything... you are accessing a service, no ports need to be forwarded. Can you imagine if all netflix users had to piss around forwarding ports to get it to not be complete garbage???

#2, I didn't have this issue with my past ISP using netflix for the last year with them...

I almost wonder if shaw is somehow degrading the netflix service in order to make it's own offering look more attractive :S

What hardware are you using? Speeds on the line good? What DNS are you using? Need more info....

I can stream netflix on 3 devices without issues, so I can guarantee Shaw is not purposely degrading Netflix. The issue is elsewhere. Provide some more info and we can help narrow down the issue.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27887296 Mon, 07 Jan 2013 03:09:19 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27887271
Forwarding ports as a solution doesn't make sense for 2 reasons... #1, you are not hosting anything... you are accessing a service, no ports need to be forwarded. Can you imagine if all netflix users had to piss around forwarding ports to get it to not be complete garbage???

#2, I didn't have this issue with my past ISP using netflix for the last year with them...

I almost wonder if shaw is somehow degrading the netflix service in order to make it's own offering look more attractive :S]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27887271 Mon, 07 Jan 2013 02:13:27 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27813857 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27813857 Wed, 12 Dec 2012 12:09:04 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27799137 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27799137 Fri, 07 Dec 2012 18:56:36 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27799110 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27799110 Fri, 07 Dec 2012 18:47:57 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27799007
Router is fine, yes the modem is bridged (had a problem getting it bridged the first time, like 3 days after i got it, got hit with a $5 increase a month for that, something about different codes, i was not to happy about that).

Surprised it took me this long to figure out, I had to port forward my router for netflix. Once i did that, BOOM movie loads in about .5 seconds, and it's hd in about 10 seconds. Really really surprised this isn't on the techs sheets of questions to ask, especially if they know the user has a router. It would not be that hard to do, they could just email the user a link to the netflix part of portforward.com.

I port forward alot of stuff (or used to) on my computer, just never occurred to me to do it for my xbox for some reason. Now I just have to manually configure my IP for my xbox so it does not change again.

Quick question though, my router would not let me port forward netflixs' ports to my computer, said something about not being able to open the ports for 2 ips. So netflix is still dog slow on my computer. But i don't really care, I'm sure if i looked into it more i could figure out what to do. As i watch netflix mainly on the xbox.

I guess i just never thought about opening the ports for the xbox because i didn't have to when i was with telus. But oh well. As of know everything is good to go. ]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27799007 Fri, 07 Dec 2012 18:13:36 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27796326 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27796326 Fri, 07 Dec 2012 03:02:58 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27796197
Also I have a Dir-628 and I think its a great router. Plays HD movies great on Youtube and Netflix.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27796197 Fri, 07 Dec 2012 00:40:26 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27796043 said by knoot:

..a lightly used dlink dir-628.

Have a look at how the 628 compares to some of the newer routers specifically in the 2.4 band you are using:

»www.smallnetbuilder.com/lanwan/r···4-ghz-dn

Might be worth considering an upgrade to get things running optimally.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27796043 Thu, 06 Dec 2012 22:56:59 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27795793
I thought it might be my router, but i mean if it's still low quality directly from the modem to me that kinda rules out the router and my speeds are super good for everything else going though my router. It's not that old, a lightly used dlink dir-628. I would not have needed the router but the wireless range on the cisco gateway is pretty poor. It could not reach our bedroom, and i don't want to move where the modem is because our computers are right there so it's easy to hard wire them. As well as the 360, it's only about 20 feet from the modem as well.

But shaw_alex is going to have someone look at it, I just gave him my phone number. So ya we will see how that goes. Looking forward to talking to this tech. Hopefully something can get resolved, because like i said, i'm loving the super fast speeds for everything else.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27795793 Thu, 06 Dec 2012 21:13:09 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27794862 said by zod5000:

Are you sure its set to the highest quality? Netflix defaults it to a low quality. You have to manually log in to your account via their website and change the setting to high quality (or HD.. I can't remember what it's called). I've run into alot of people that didn't realize this, because you can't access the setting on devices, only on the website.

Anecdotally I've seen you help a few people out with this advice..]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27794862 Thu, 06 Dec 2012 15:52:13 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27793092 said by knoot:

...but in the several times i have called obviously i have had complete muppets...

MicroBots actaully...

said by knoot:

I have read about this and have heard people talking about this, but the only thing that makes sense is that shaw is throttling netflix...

They don't know what they are talking about, Netflix uses mainly DOWNLOAD, Shaw doesn't throttle download at all as per their terms of use. They only throttle P2P UPLOAD and this only affects areas where the equipment is saturated.

This doesn't mean that there are no other issues, so contact the technician linked above and he will do his best to get to the bottom of the issue or at least give you a competent explanation.

»www.shaw.ca/Terms-of-Use/

"Shaw uses traffic management policies to ensure proportional access to its network for all Shaw Internet customers. Some Peer-to-Peer (P2P) applications used for non real-time file sharing can consume a disproportionate amount of upstream bandwidth causing disruption to other customers on Shaw's network. Shaw's traffic management policies were introduced to quickly address any upstream congestion caused by these P2P applications while standard network expansion activities are undertaken to increase the bandwidth availability for all users.

Shaw's traffic management policies come into effect only if upstream network congestion occurs on a network segment. If congestion occurs, the traffic management policies reduce the amount of upstream bandwidth available for P2P applications completing non real-time file transfer activity to 80 kbps per end-user.

Shaw's traffic management policies do not affect download speeds and will not affect real-time interactive activities such as on-line gaming, banking, e-mail or VoIP services. For the majority of Shaw customers the Internet experience is unaffected by our traffic management policies and both upstream and downstream bandwidth will be available to ensure the full operation of any application.

The traffic management policies implemented by Shaw use IP addresses to make real-time traffic management decisions in relation to Shaw's network. Since IP addresses have the potential to be linked to an individual's customer account, IP addresses could be considered personal information. The traffic management policies implemented by Shaw do not involve capturing, storing or archiving this information in any way."]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27793092 Thu, 06 Dec 2012 03:30:07 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792755 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792755 Wed, 05 Dec 2012 23:30:05 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792619 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792619 Wed, 05 Dec 2012 22:04:56 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792569 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792569 Wed, 05 Dec 2012 21:50:02 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792357 techblog.netflix.com/2011/01/net···rks.html]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792357 Wed, 05 Dec 2012 21:37:38 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792350
I honestly don't know what it could be, Like i have said, i have tried wireless from my computer, my wifes, my xbox from my wireless and nothing. I have tried wired from my router and also from my modem from my wifes computer, mine, and the 360. So in total 9 connections, and it's still barely lowest quality. Like i said, I really love shaw, all but netflix so far, and ya, i called netflix 4 times, and nothing, they said that they are good on there on end and that it's shaw...]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792350 Wed, 05 Dec 2012 20:23:53 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792297 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792297 Wed, 05 Dec 2012 20:07:59 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792295 http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792295 Wed, 05 Dec 2012 20:06:56 EDT Re: [AB] BB50 and shaw a waste of time if you want to use netfli http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792289 »/profile/1774595

He will have a competent technician get in contact with you and get to the bottom of it.]]> http://www.dslreports.com/forum/Re-AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netfli-27792289 Wed, 05 Dec 2012 20:05:23 EDT [AB] BB50 and shaw a waste of time if you want to use netflix? http://www.dslreports.com/forum/AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netflix-27791819
I moved into a house a couple months ago and got shaw BB50 in st.albert (by edmonton) I wanted to get this over telus because of the higher speeds since the main form of entertainment for my wife and I is netflix.

Now the problem started right away, it was almost impossible to get HD on my 360, my computer, and good quality on our phones. My 360 is hard wires, so are our computers.

Now When i run speedtests the speed is always really good, heck, the other day i was downloaded a game off of steam at over 6 megs/s for about an hour.

Netflix on the other hand only gets the lowest quality, didn't matter if the cisco router was in bridged mode or not, hooked up to my router, or hooked directly to the cosco router. Quality is crap. Now netflix and shaw blame each other, depends on who i talk to people try to help me out, but in the several times i have called obviously i have had complete muppets from both sides.

I have read about this and have heard people talking about this, but the only thing that makes sense is that shaw is throttling netflix, plain and simple. I have an internet that averages about 44 mbit/s on speedtests and can't get past the LOWEST quality...

While in my old place that had telus where i averaged 16 mbit/s I could easily get HD 85% of the time. I don't know how much clearer it could be. But unless someone here has a solution to my problem (which would be nice, i love the speeds besides netflix) I guess i'm kinda forced to go to telus in the new year.

Really hoping someone has a solution, I really do.

P.S. Oh ya another thing that makes me think it's shaw. I was on the phone last night with shaw, and suddenly my movie on my 360 cut out and reloaded, and when it did i was watching it in glorious HD for about 30 minutes, and then it went back to the lowest quality :(]]> http://www.dslreports.com/forum/AB-BB50-and-shaw-a-waste-of-time-if-you-want-to-use-netflix-27791819 Wed, 05 Dec 2012 17:50:42 EDT