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DrXenon

join:2007-01-20
Kingston, ON
reply to MrPink

Re: [INTERNET] Kingston -> speeds highly variable

I thanked the member for his very helpful response.

"Welcome, this is a technical forum for assisting members with problems related to Cogeco services." This problem is related to Cogeco services.


No_Strings
Premium,MVM,Ex-Mod 2008-13
join:2001-11-22
The OC
kudos:6
Cogeco is the wholesaler in this case and will not offer support for Start customers (probably can't, contractually).

Even if the problem lies with Cogego's infrastructure, it's up to Start to hold Cogeco's feet to the fire. As noted above, your proper support avenue is through Start.

»Start Communications