said by NytOwl:Can you imagine if they suddenly started offering services in all those additional markets? Their queues would jam so fast that it would increase customer frustration (along with stress levels among staff, I'm sure), which goes against the goal of expansion.
Actually they already offer services in all the additional markets you are referring to. What everyone is questioning is why cable hasn't been added as an option in BC and AB outside of the GVR. It would give customers another option for access in addition to DSL that is currently offered through Telus infrastructure.