DavidI start new work on Premium,VIP
Granite City, IL
|reply to greendayfan |
Re: OUTAGE- Who is out of service in Sacramento????
if you have 4 green lights, it means you have sync, you have power, you have ethernet and the internet light means it's connected.
What does the technician readout page say?
The CSRs are telling me there is an outage in my area (Sacramento, just off highway 5 and Seamas avenue). I've been given 3 different etrs, all have passed and I've been down 4 days. The seconds told me there was a dslam outage in Laredo impacting me. Huh. I don't feel like they have any clue after that and the outage ETR keeps changing. They also told me I can't escalate. Anyone else down? Are they full of it? I have 4 happy green lights on my speed stream 4100 Siemens, but no activity light.