Re: Teksavvy - What the hell has happened to you guys?
the second technician never showed up but I was able to find a word doc posted by TSI Martin on the support forums of how to setup a sagemcom modem, so i'm at least on the basic 3mb/1mb profile.
After that I called customer support and was told to wait til at least midnight to see if the profile gets updated to 25/10 since my account shows the work as completed.
So i'll check by tomorrow to see if the profile has been updated since i'm still at living at my old place.