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Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6
reply to robman50

Re: [INTERNET] internet usage tracker not working.

If you want to PM me the new modem MAC, I can investigate.

robman50

join:2010-12-14
Beamsville, ON
I can't go to the modem and look at the sticker because it's in my brothers room and he is still sleeping. Could I get the MAC address from my.cogeco.ca under my devices or the IP address of the modem?


Cogeco_Aaron
Premium,VIP
join:2011-07-11
kudos:6
If you log into your My Account and go to the Internet Usage page, you should see the MAC address as a clickable link.

robman50

join:2010-12-14
Beamsville, ON
I found out the problem. The listed MAC address on the Internet Usage page is still the MAC address of the old modem. I sent you a PM of the new modem's MAC address.