 Symtex join:2005-04-06 Burnaby, BC kudos:15 | reply to ruiner
Re: [BC] TELUS High Speed Turbo 25 Usage being reduced 50% said by ruiner:Oh please, Kruisey, stop acting so childish. Just because some people actually utilize the connection that they are paying for. You do realize on the 25 mbps plan you can hit the cap in just 22 hrs of use? I still like to maintain my neutrality on the subject but I also like to play the devils advocate. So here is goes
Bandwidth cap is a reality that will become more and more frequent. From a network infrastructure perspective, Heavy user are saturating link faster then you can blink. The second additional bandwidth is added, the heavy user will squeeze anything they can out of it.
I don't believe TELUS wants to restrain user from using their internet connection as their please. It certainly not to restrict 3rd party video provider like Youtube or Netflix. TELUS wants to maintain the quality of the service offer. We take pride in our network. Its not perfect but we work really hard to maintain a certain level of service. Specially for our OptikTV user.
Our network is growing so fast that we have a hard time keeping up with the demand. new DSLAM are added every week. Our CE network upgrade has been accelerated this year in order to free more bandwidth.
When we were young we used to go out and play outside. Time sure have changes. Like everyone else, I browse and use my internet connection everyday. As a TELUS user It would be against my best interest to be for the bandwidth cap but as a member of the TELUS team, I also understand the challenges we are currently facing.
Keep voicing your opinion to TELUS and they will listen but do it in a constructive way instead of a over the top rant. -- I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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 | I'm sorry, what part of that was over the top?
And I do get what you're saying, but suddenly slashing caps in half seems a little over the top to me. Especially when they're fairly restrictive now. Those people that only use 25 to 50 GB per month probably aren't on 25 or 50 mpbs service. |
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 Symtex join:2005-04-06 Burnaby, BC kudos:15 | said by ruiner:I'm sorry, what part of that was over the top?
This was not redirected at you. -- I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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 1 edit | My bad. Not that this will make any difference but what Telus needs to realize is that caps have proven to have minimal effect on congestion. They're expanding too fast for their infrastructure to handle but this will only help ease congestion if it drives customers away.
»The 'Bandwidth Hog' is a Myth
I for one am going to take a long, hard look at getting away from this horrendous Actiontec. |
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 | reply to Symtex I have three questions for Symtex. Does Telus guarantee that every Optik subscriber on the 3HD/1SD profile can watch 3HD channels 24/7? Is the bitrate for one HD channel 5.5 or so mbps? How much traffic is being generated per month by watching all 3 HD channels 24/7? |
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 | Multicast somewhat eases the bandwidth that Optik uses, depending on how many people on the same node are watching the same channel (assuming the nodes can do the replication properly).
But yeah, how many people leave their TV on in the background while doing other stuff? |
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 Symtex join:2005-04-06 Burnaby, BC kudos:15 | reply to Arthur Dent said by Arthur Dent:I have three questions for Symtex. Does Telus guarantee that every Optik subscriber on the 3HD/1SD profile can watch 3HD channels 24/7? Is the bitrate for one HD channel 5.5 or so mbps? How much traffic is being generated per month by watching all 3 HD channels 24/7? I believe only the HSIA bandwidth is calculate. The OptikTV stream are not part of the calculcation for bandwidth cap. -- I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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 1 edit | said by Symtex:said by Arthur Dent:I have three questions for Symtex. Does Telus guarantee that every Optik subscriber on the 3HD/1SD profile can watch 3HD channels 24/7? Is the bitrate for one HD channel 5.5 or so mbps? How much traffic is being generated per month by watching all 3 HD channels 24/7? I believe only the HSIA bandwidth is calculate. The OptikTV stream are not part of the calculcation for bandwidth cap. Of course not. So, the 6 terabytes or so of TV that one Optik subscriber can consume for a month can be had for 40 dollars (base package), but the 250 Gigs of Internet (that is 24 times less) costs 60 to 75 dollars. So, apparently the TV traffic is dirt cheap and there are no bottlenecks and congestions with it. And since it is essentially the same thing and uses the same resources as the Internet traffic, I am glad we finally put an end to the hypothesis that Internet is more of a burden for Telus' network, calling for 24 times lower Internet bandwidth caps at substantially higher absolute prices. |
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 Symtex join:2005-04-06 Burnaby, BC kudos:15 | said by Arthur Dent:said by Symtex:said by Arthur Dent:I have three questions for Symtex. Does Telus guarantee that every Optik subscriber on the 3HD/1SD profile can watch 3HD channels 24/7? Is the bitrate for one HD channel 5.5 or so mbps? How much traffic is being generated per month by watching all 3 HD channels 24/7? I believe only the HSIA bandwidth is calculate. The OptikTV stream are not part of the calculcation for bandwidth cap. Of course not. So, the 6 terabytes or so of TV that one Optik subscriber can consume for a month can be had for 40 dollars (base package), but the 250 Gigs (that is 24 times less) costs 60 to 75 dollars. So, apparently the TV traffic is dirt cheap and there are no bottlenecks and congestions with it. And since it is essentially the same thing and uses the same resources as the Internet traffic, I am glad we finally put an end to the hypothesis that Internet is more of a burden for Telus' network, calling for 24 times lower bandwith caps and higher prices. You are seeing it the wrong way. TELUS is taking a hit on bandwidth for OptikTV because its the cost of doing business. We can't tell an user, you can't watch a channel you are paying for because you went over the bandwidth cap. that is ridiculous.
The TV space is a different animal than HSIA space. You cannot compare the two. -- I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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 AJM @d-infinitum.com.mx | Another thing to remember is that the Optik data stream never goes out into the internet. It is run on internal TELUS networks which never hit the internet on-ramp. |
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 | reply to Symtex said by Symtex:You are seeing it the wrong way. TELUS is taking a hit on bandwidth for OptikTV because its the cost of doing business. We can't tell an user, you can't watch a channel you are paying for because you went over the bandwidth cap. that is ridiculous.
So, unlimited usage for TV traffic is doable and done - putting caps is "ridiculous", but putting ridiculous, 24 times lower caps on the much smaller and expensive Internet traffic is OK?
quote: The TV space is a different animal than HSIA space. You cannot compare the two.
Not IP based maybe? Care to explain how the Optik TV abundant and cheap bitstream is different from the limited and insanely more expensive (in terms of monthly fee and bandwidth allocation by Telus) Netflix stream? |
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 JammerMan79Premium,VIP join:2004-05-13 Prince George, BC kudos:10 | uh... optik bandwidth is internal and internet (netflix) is external?
note: I'm not commenting on the overall situation |
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 | reply to Arthur Dent said by Arthur Dent:Not IP based maybe? Care to explain how the Optik TV abundant and cheap bitstream is different from the limited and insanely more expensive (in terms of monthly fee and bandwidth allocation by Telus) Netflix stream? Optik is Unicast IP traffic for the first 30 secs and Multicast IP after that. So if 10 people on a DSLAM are watching a channel, in theory it is sent once and replicated to each of the subscribers to that multicast group (channel) and not ten times like an Optik On Demand (which has to be unicast) or Netflix stream.
Netflix/other internet traffic incur peering charges which as you noted are not that much. Considering only 5% of users are using most of the traffic that's not a lot of savings on peering fees.
So really it comes down to locking people into overpriced TV subscriptions for a bunch of rerun/reality crap. |
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 Kruisey join:2006-12-30 Vancouver, BC | So now I know when watching 'Dancing with the Stars' why they put up the caption'Live' I suppose its because they don't wont us to think it is a bunch of rerun/ reality crap as you put it ? |
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 1 edit | Why are you so apologetic for a large company protecting their interest in an outdated business model? Did you accidentally run over the CEO's dog?
Tell me, do you watch 95% of the shows on there? The vast majority of it is the same thing on every channel, but you're forced into bundling all this crap that you have absolutely no interest in to get the few shows that you do watch.
Take National Geographic as an example. Here is what they say about their channel: »natgeotv.com/ca/about-us quote: About the Network:
National Geographic Channel is Canada's only 24-hour source of entertaining information about the exotic, natural world we live in.
Exclusive programming events expose viewers to the world's leading adventurers, explorers, scientists, environmentalists, filmmakers and renowned photographers.
And here is what is actually on: »natgeotv.com/ca/listings/ngc quote: Morning 8:00am Battle Castle: Conwy Castle
9:00am Canadian Pickers: Guys & Gas
10:00am William Shatner's Weird or What?: Parallel Worlds
11:00am Battle Castle: Conwy Castle
Afternoon 12:00pm The Dog Whisperer: The Dog Whisperer VI
1:00pm Chasing UFO's: Alien Cowboys
2:00pm Chasing UFO's: Abducted in Arizona
3:00pm Chasing UFO's: Game of Drones
4:00pm Alaska State Troopers: Armed and Dangerous
5:00pm The Dog Whisperer: The Dog Whisperer VI
6:00pm Canadian Pickers: Guys & Gas
Primetime 7:00pm William Shatner's Weird or What?: Parallel Worlds
8:00pm Chasing UFO's: Alien Cowboys
9:00pm Chasing UFO's: Abducted in Arizona
10:00pm Chasing UFO's: Game of Drones
Late Evening 11:00pm William Shatner's Weird or What?: Parallel Worlds
12:00am Chasing UFO's: Alien Cowboys
1:00am Chasing UFO's: Abducted in Arizona
2:00am Chasing UFO's: Game of Drones
3:00am The Dog Whisperer: The Dog Whisperer VI
4:00am Alaska State Troopers: Armed and Dangerous
5:00am Ice Pilots NWT: Don't Muck with Chuck
6:00am Battle Castle: Conwy Castle
7:00am The Re-Inventors: Earth Quake Detector
7:30am The Re-Inventors: Battering Ram
Now please tell me what the hell UFO, Auction shows, Cops and the Dog Whisperer have to do with National Geographic. The same goes for basically every other channel out there.
Also, incase you hadn't noticed, yes Dancing with the Stars is another cheap to produce, filler reality show that's easier than producing quality content. |
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 | reply to Kruisey The bottom line is file a complaint with the CCTS, and also call Telus ask for the loyalty and retention department and demand compensation for degrade of service you will be getting for the same price. If you cause enough of an issue they might do something for you. |
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 Kruisey join:2006-12-30 Vancouver, BC | I personally am content with my services from Telus. Many of us would like the Turbo 50 but it will come to us also. Its only logical that Telus,Rogers,Shaw and Bell wont to discourage heavy users of the internet. We all know the reason for that now don't we? Those 5% heavy loaders seem to have other ISP carriers in mind.Best of Luck to them I say. I will stick by Telus because I am not a heavy loader so it will not make any difference to me whether its 500 or 250 |
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 | said by Kruisey:I will stick by Telus because I am not a heavy loader so it will not make any difference to me whether its 500 or 250 It's asinine comments like this that will come back to bite you in the ass later. For some reason you have no problem with Telus halving your download cap for no reason. To put this another way if gas stations suddenly doubled the price of gas, I'm pretty sure you'd get pissed about that.
Also, the thing that bugs me most about your comment is how it "doesn't make a difference to you since you don't use much"... in the future when you do use more (And you will, you simply can't not use more bandwidth) they'll have you paying more money and you won't be able to complain one bit! You're the type of people who think that if you're not doing anything wrong then there's no problem with the government putting you under surveillance and only people who are doing things wrong have things to worry about.
I have no idea why you don't care about them completely screwing you on this. It's simply mind boggling. |
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 Kruisey join:2006-12-30 Vancouver, BC | reply to WhosTheBosch
Re: [BC] TELUS High Speed Turbo 25 Usage being reduced 50% Hum it seems you can predict the future. Be friendly and give me Friday's lottery numbers? |
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