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tbb73

join:2008-09-24
Blainville, QC
Reviews:
·Bell Fibe

[Internet] Fibe 175 slow when in bridge mode

All,

I have Fibe 175 at home and I'm having a strange issue. I can easily get the promised speed when connected behind the sagemcom but as soon as I want to do PPPoE through the Sagemcom with any other device or computer (tried tons of routers/firewall/macs/PCs) I can not get anything above 50-60Mbps...

I absolutely want to use another router router and don't want to double NAT and yes I have a good gigabit connection to the Sagemcom.

Bell plainly told me they can't do anything since it's working fine with their device.

Anybody have an idea?!

Cheers



dmzdhcp

@bellmobilite.ca

»[Internet] bell connection hub aka sagemcom bridge mode

Or if your router behind the Sagemcom has a "bridge" mode (versus PPPoE or DHCP), use that.



Frank_IT
Premium
join:2003-11-01
Montreal
reply to tbb73

Maybe your router doesnt support that much
--
Rogers - iPhone 4s 32gb



nightwulf

@videotron.ca
reply to tbb73

I've the same problem here. I've about 30/30 instead of 175/30. I've called and a technician told me that they have a bug in the Sagemcom modem. The technicien told me that they are waiting a new version of the firmware.


tbb73

join:2008-09-24
Blainville, QC
reply to Frank_IT

Yes it does since I can easily get that speed when in DHCP mode or connected directly on the ONT. But then, my TV doesn't work!


tbb73

join:2008-09-24
Blainville, QC
reply to nightwulf

Nobody mentioned this to me at Bell. Will check on my side

Thanks



Marshalanon

@74.198.164.x
reply to tbb73

You are able to connect direct on the ont ??


tbb73

join:2008-09-24
Blainville, QC

Yep, Used VLAN ID 35 and faked the Sagemcom MAC address and you're good to go


urbang33k

join:2010-02-13
Canada
kudos:1

sounds like you have a pretty nice router. fyi the sagemcom's TV session authenticates via DHCP on vlan 36.

I dont know what kind of router you have... but could you go ONT -> your router -> sagemcom -> set top boxes?

so allow the sagemcom to have wan access on vlan36 through your cpe router?

Is that possible?
--
Opinions and ideas expressed in my post are my own and in no way represent those of Bell Canada Enterprises, Bell Canada, Bell TV, Bell Internet, Bell Mobility, Bell Technical Solutions, Expertech, or any other partners under the BCE umbrella.


tbb73

join:2008-09-24
Blainville, QC
Reviews:
·Bell Fibe

The problem is they only allowed one MAC address and it has to be the one from your sagemcom... Also, they do fancy stuff with DNS and routing for the TV. I did some reverse engineering it the past and almost got the TV completely working without the sagecom put I gave up and couldn't figure everything they do...

But you got me thinking... I'll let you know if I figure something

Thanks


sunnyd71

join:2004-05-22
l7z2t4
reply to tbb73

Same problem here dropping from 50Mbps to 35 using PPPOE on my router.


Epichappy

join:2012-05-14
Kitchener, ON
reply to tbb73

Would you be willing post a guide on getting any router to work with the ONT directly? for those of us without TV?



Hyosung

@bell.ca
reply to tbb73

i just got 50/50 ftth, is the IP always static? I've had the same one for 3 days.



dhcp2go

@bellmobilite.ca
reply to sunnyd71

Change router's WAN setting from PPPoE to DHCP and then place the device in the Sagemcom's DMZ.



Rigor_M

join:2010-09-26
Quebec, QC
reply to tbb73

said by tbb73:

The problem is they only allowed one MAC address and it has to be the one from your sagemcom... Also, they do fancy stuff with DNS and routing for the TV. I did some reverse engineering it the past and almost got the TV completely working without the sagecom put I gave up and couldn't figure everything they do...

But you got me thinking... I'll let you know if I figure something

Thanks

I guess that alot of us would be excited if we could get internet+TV working with our personal routers (even if we need to hack the heck out of our routers to get the thing working)

If you do get it to work(Internet+TV & apps), please let us know!

sunnyd71

join:2004-05-22
l7z2t4
reply to nightwulf

said by nightwulf :

I've the same problem here. I've about 30/30 instead of 175/30. I've called and a technician told me that they have a bug in the Sagemcom modem. The technicien told me that they are waiting a new version of the firmware.

Looks like a couple months later and we're still waiting

zoid

join:2012-09-05
reply to tbb73

It is possible to be connected directly to ONT and still have TV.

What i did on Tomato:

ONT - Myrouter - Sagemcom - TV

So my router is connected to ONT and the Sagemcom is connected to my router on port 1.

To do this my WAN and my port 1 of my router share VLAN34 for iptv connection, VLAN36 for iptv stream and VLAN35 for apps.


zorxd

join:2010-02-05
Quebec, QC
Reviews:
·Acanac

said by zoid:

It is possible to be connected directly to ONT and still have TV.

What i did on Tomato:

ONT - Myrouter - Sagemcom - TV

So my router is connected to ONT and the Sagemcom is connected to my router on port 1.

To do this my WAN and my port 1 of my router share VLAN34 for iptv connection, VLAN36 for iptv stream and VLAN35 for apps.

Could you give a little more details on your setup?

zoid

join:2012-09-05

1 edit

Click for full size
In fact what my setup do is instead of having the my router connected to the sagemcom connected to the ont, my sagemcom is connected to my router connected to the ONT.

ONT(port1) connected to (WAN) MyRouter (port1) connected to (WAN) sagemcom (port1) connected to my PVR.

Instead of doing complicated things in my router for IPTV, the sagemcom is doing everything but after my own router.

I have only one tv, but because the sagemcom is still functionnal you can use the same tv setup.

In my router i run Tomato but any router supporting vlan 34-36 you're okay. So in my router i have:
-Original mac address of my router
- WAN and port1 tagged with VLAN34 VLAN35 VLAN36
- VLAN35 connected to bridge "Wan" with normal PPPoE setup

zorxd

join:2010-02-05
Quebec, QC

Doesn't the sagemcom need to get an IP address by DHCP for TV? How does it not get an IP from your router?

Also I guess both your router and the sagemcom are doing PPPoE at the same time?


zorxd

join:2010-02-05
Quebec, QC

Oh I see, port1 + WAN are on the same bridge and VLAN.
I should try this, thanks.

But do you have twice the same MAC address (sagemcom WAN + router WAN)?


zoid

join:2012-09-05

My router still have his own MAC. I didn't set the Sagemcom MAC in my router but it's still working.


zoid

join:2012-09-05
reply to tbb73

Another thing i made is to shortcut two pins of the bell UPS so it don't cut Internet when on battery only (my router has a UPS too)... I don't have the pins number presently but if someone ask, i will verify and post it.



STN

join:2004-12-29
Canada

Understand that you will reduce the amount of battery life available keeping your ONT/phoneline powered by doing that. If you suffer a power outage you will loose your phone earlier if the power is not restored right away since the UPS will drain faster.


zoid

join:2012-09-05
reply to tbb73

First i don't have phone. And when i did tested it, the battery run for about 11 hours and a half. If i remember, Bell advertise 12h in normal condition where only the phone service is powered so i think the difference is not that much.



Rigor_M

join:2010-09-26
Quebec, QC
reply to tbb73

You could connect Bell's UPS on the UPS that your router is on.

I Know that doubling UPSs (UPS on a UPS) is not the best thing but it keeps from modding Bell's stuff

a hole new aspect.. I did't know that there was a VLAN34. (only 35/Internet, 36/TV). thanks for the great info

Is your TV apps working ? since (i'm pretty sure) you cant use your b1 code in sagemcom AND your router)

did you route the TV internet need to your own router or is the bridge do it for you?



Frank_IT
Premium
join:2003-11-01
Montreal

Probably the Vlan34 is for Phone.
--
Rogers - iPhone 4s 32gb



Rigor_M

join:2010-09-26
Quebec, QC

Le téléphone n'est pas sur sagemcom mais sur ONT. le sagemcom n'en n'aurait pas besoin. (a mon avis)


zoid

join:2012-09-05
reply to tbb73

Pour le UPS j'ai juste un mini fil de métal entre 2 pins du connecteur du UPS. Si je l'enlève c'est ni vu ni connu ( et non ce n'est pas dangereux de souvenir c'était une tension CMOS assez base avec une bonne résistance... Juste un indicateur pour le modem en fait)

Oui les 2 routeurs ont chacun le b1 et ont l'Internet mais les 2 LAN ne communiquent pas ensemble c'est indépendant.

Et pour le VLAN34, je n'ai pas réussi à ce que le Sagemcom obtienne une IP pour le réseau TV sans ce VLAN. Juste le VLAN35 et 36 n'ont pas marché pour moi.



Frank_IT
Premium
join:2003-11-01
Montreal
reply to tbb73

Jai eu une IP du iptv (vlan36) sans utiliser le 34. le stream a meme commence..

jembarquerai pas dans ce que jai fait, pcq jen ai deja parle, et susi encore en train de faire mes essaie.. jai reussi a 95%
--
Rogers - iPhone 4s 32gb