http://www.dslreports.com/forum/Phone-Audio-quality-issues-27795631 en Wed, 19 Jun 2013 05:59:08 EDT Wed, 19 Jun 2013 05:59:08 EDT http://www.dslreports.com/forum/Re-Phone-Audio-quality-issues-27810404 http://www.dslreports.com/forum/Re-Phone-Audio-quality-issues-27810404 Tue, 11 Dec 2012 15:00:37 EDT http://www.dslreports.com/forum/Re-Phone-Audio-quality-issues-27795813 http://www.dslreports.com/forum/Re-Phone-Audio-quality-issues-27795813 Thu, 06 Dec 2012 21:18:44 EDT http://www.dslreports.com/forum/Phone-Audio-quality-issues-27795631
December 3 - issue first occurs; swapped lines on PBX to isolate cause.
December 4 - determined issue was not with local equipment; reported to Shaw.
December 5 - tech arrives; problem appears to be sorted when he leaves.
December 6 - problem returns on a different line.

Shaw states that the problem is now affecting many customers, not only us. They're requesting information about all the calls that exhibit the problem such as the time, which line the call arrived on if you have more than one, and the Caller ID.

We're in Burnaby BC. Just posting this here so you know what they will ask for when you call in.]]> http://www.dslreports.com/forum/Phone-Audio-quality-issues-27795631 Thu, 06 Dec 2012 20:08:23 EDT