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kpossible
Premium
join:2003-09-11
Reviews:
·WOW Internet and..

reply to pparks1

Re: Another Apology email

I guess that it's okay as long as there are no problems with your services, or if there are, you can get an answer here. Otherwise, it's just a long wait.

What I don't get is "outside of our direct control." Why couldn't they possibly have control over what they're doing? It's like when a child does something wrong - really wrong - and then they say, "but... it's not my fault."

I also don't think that the second email was a good one or necessarily a good idea in general, especially one that basically has little hope for improvement.
--
My father always said, " There's a distinct difference between actually knowing it all and being a know-it-all."

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