Such Value People who want to keep criticizing Google Fiber saying that no one wants a Gbps connection, and no one wants to pay $70 for internet, remember that 95% of people are not cord-cutting, and want TV.
$120 for every channel in the book and a ridiculously fast internet connection should terrify TWC. They wouldn't even offer you that at a promotional price now.
Yes, people vote with their wallets. And Google has given them every incentive to make the switch. And for the people who won't desire straight internet, TV is the great incentive.
No contracts, no expensive installation charges, the constant shuffling between promotional and contract pricing, the endless games and hoops to jump through, Google is avoiding all that. You don't think people will find that appealing? I sure as hell do.
As long as they develop a customer service presence, TWC should be absolutely terrified. And of the major cable operators, they're probably the best one overall in terms of TV offerings and uncapped broadband at the moment. Unless you're just dying for 100Mbps+ broadband (and it's capped), Comcast is largely inferior to TWC, IMO.
Re: Such Value
said by Os:That is the key question, isn't it? Google has to be close to worst in the US of large companies in customer service. If, and that is a real big if, they actually deploy live human beings for cust service, instead of just their pathetic email/forum support, they will be a real threat. We will have to wait and see.
As long as they develop a customer service presence, TWC should be absolutely terrified.
A democracy cannot exist as a permanent form of government. It can only exist until the voters discover that they can vote themselves money from the public treasury.