said by carpetshark3:
Sorry, but I disagree when it comes to a business. Our business didn't deal with the public and we used checks. We had non-stop solicitation calls from Visa after we explained about 5 times. My boss finally used some rather nasty language to one of the pests, she was really annoyed, but the damn calls stopped.
We don't solicit. All our calls are inbound, except when we have to call people who aren't making their payments. These people who were cussing at my friend are people who called in.
I forgot my friend's other favorite -- the guy who called in, and right away told her to get him a "f**king supervisor."